Telcos: Google Cannot Understand Our Business

August 21, 2009

Yep, a memorable statement made to me somewhere in the concrete jungle near the Chicago O’Hare Airport. I don’t recall who was in the room, but I was doing my Google & Telecommunications dog and pony show. The audience did not like the act. The idea that a dog and a pony could challenge the big telco players was absurd. In my 90 minute circus act, I mentioned the 1999 quality of service patent application, the use of a clever flooding algorithm to route calls with minimal latency, the “I’m feeling doubly lucky” invention, and a handful of others. The show stopper was the pony’s trick of deploying a wireless network using gizmos stuck on top of pizza delivery cars. Fortunately I was paid but I had to dodge the staplers, balls of paper, and empty Fiji water bottles tossed at me as I exited the briefing room. Ah, those were the days. Imagine my disappointment when I read Mark Milian’s “Telecoms Chase after Google Voice’s Innovative Calling Features”. Looks to me as if the telcos have realized that those Googlers have perturbed the “real” telephone companies. What other business sectors are in the dark with regard to Google’s capabilities? Actually quite a few.

Stephen Arnold, August 21, 2009


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