Endeca Files OfficeFurniture.com under Sold

March 8, 2010

I learned that OfficeFurniture.com has rolled out its Web site powered by the Endeca system. You can read the story in “OfficeFurniture.com Introduces Endeca Search and Navigation Technology with Newly Redesigned Website.”

The site features point and click refinement, recommended products, and sort options. My test queries rendered within a couple of seconds. When I selected “View all matching file cabinets”, the system generated a single long page with pictures and links to additional information. I had a Bing Image moment when I first encountered this feature. The long pages are a bit of a hassle on my netbook, which has a wimpy graphics card and minimal RAM. That’s not Endeca’s issue, however. Overall performance was good.

For me the most interesting comment in the write up was:

“OfficeFurniture.com are experts in their market and have a deep understanding of the factors most important to each customer as they seek the right furniture for their specific office environment,” said Rob Swint, global lead, B2B eCommerce and distribution at Endeca. “By continuing their advancements in overall web presence, they are allowing customers unprecedented ability to search and evaluate their product lines, while improving sales effectiveness by better matching customers to the right product for their needs. The result is a better user experience for both customer and business.”

The positioning of Endeca struck me as squarely in the eCommerce sector. Congratulations to the Endeca team on this big win.

Stephen E Arnold, March 6, 2010

No one paid me to write this news item. I will report non payment to the Department of Commerce, an agency on top of all things commercial.

Comments

7 Responses to “Endeca Files OfficeFurniture.com under Sold”

  1. Ronald Baan on March 8th, 2010 2:49 am

    But why does a query like “office chair with armrests and wheels” not deliver any results?

    “led desk lamp” gave me results of lamps that did not have an LED lamp.

    How about “desk chair under $100”? Again, no results.

    The systems like Endeca, Exalead, Autonomy should be very good in delivering on those types of queries.

    E-commerce like this still faces a lot of challenges,

  2. Frustrated Searcher on March 8th, 2010 10:58 am

    Oh this could be fun…

    “they are allowing customers unprecedented ability to search and evaluate their product lines, while improving sales effectiveness by better matching customers to the right product for their needs. The result is a better user experience for both customer and business”

    really? search on…

    leather chair – 252 results
    leather chair with arms – 7 results
    leather chair with no arms – 7 results
    leather chair arms – 22 results
    leather chair no arms – 22 results

    Go figure… surely either a chair has arms or not?

    Do a search on leather chair… there are three items in the “sale category”.

    So a search for leather chair on sale….”Sorry, we could not find any matches for “leather chair on sale””

    “By adding Endeca search and navigation to OfficeFurniture.com, we’ve made it easier for our customers to find the right products faster,” said Steve Twining, Brand Manager for OfficeFurniture.com. “We’ve essentially given our customers control to shop the way they want to shop. The response has been impressive.”

    Go Steve!

    Wish I could have seen just how bad their old search solution was if this is an improvement.

    It was fun… now I am bored.

  3. Stephen E. Arnold on March 9th, 2010 4:54 pm

    Frustrated Searcher,

    Ah, problems with Endeca? Interesting.

    Stephen E Arnold, March 9, 2010

  4. LCD Protector : on October 27th, 2010 1:08 pm

    the desk chairs that our mom use are always leather based instead of using cloth covers~:~

  5. Rust Paint : on October 29th, 2010 10:30 am

    office chairs that are made of steel and leather are the best stuff that you can use on your office-“`

  6. Disease Treatments Forum · on November 13th, 2010 4:11 am

    when using desk chairs, i would always prefer to use wood instead of plastic desk chairs *~~

  7. Detoxification Of Your Body on November 17th, 2010 11:17 am

    we have different office chairs in the office and i love to use those office chairs with clothe cover ..,

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