Controlling SharePoint Craziness
November 28, 2010
Windows IT Pro’s article “When and How to Include End Users in SharePoint Migration Planning” explains that SharePoint end users avoid the program because their input is ignored by developers. The article says,
The problem with this view is that your end users know their requirements, essential business processes, and data better than you do. Input from the staff and managers who are responsible for the artifacts managed within SharePoint is a critical factor for a successful migration.
You can learn a bit about how to use a migration plan to integrate end user feedback into SharePoint. The Rational Unified Process is recommended to guide the process. It is initiated by gathering feedback from end users. After the feedback is gathered, the mitigation team needs to document all aspects of the system to understand its current state. Use cases are then created to evaluate new ideas and determine what will work best for the future-state environment. To guarantee a successful SharePoint migration, prototypes and testing are necessary. The most important aspect is to include the end user at every part of the process, otherwise the migration plan won’t work.
I like the “won’t work” part. Exclusion of end users is a common practice, particularly with regards to search and content processing. End users are so annoying and some complain about SharePoint too.
Whitney Grace, November 28, 2010
Freebie
Comments
-
- Subscribe to Beyond Search
Feature archive
News archive
-
