Hlava on Indexing, Metadata, and Findability

September 1, 2011

On August 31, 2011, I spoke with Margie Hlava, president and co-founder of Access Innovations. The idea for a podcast grew out of our lunch chatter. I then brought her back to the ArnoldIT office and we recorded a conversation about the challenges of “after the fact” indexing. One of the key points surfacing in the interview is the importance of a specific work process required for developing an indexing approach. “Fire, ready, aim!” is a method which can undermine an otherwise effective search solution. In the podcast, Ms. Hlava makes three points:

  • Today’s search systems are often making it difficult for users to locate exactly the information needed. Access Innovations’ software and services can change “search to found.”
  • Support for standards is important. Once a controlled term list or other value adding indexing process has been implemented, Access Innovations makes it easy for clients to repurpose and move their metadata. Ms. Hlava said, “We are standards wonks.”
  • Indexing and metadata are challenging tasks. On the surface, creating a word list looks easy. Errors in logic make locating information more difficult. Informed support and the right taxonomy management system is important. The Access Innovations’ solutions are available as cloud services or as on premises installations.

The challenge is that automated content processing without controlled term lists creates a wide range of problems for users.

You can listen to the podcast by navigating to http://arnoldit.com/podcasts/. For more information about Access Innovations, point your browser to www.accessinn.com. Be sure to take a look at Access Innovations’ Web log, Taxodiary. Updated each day, the blog is at www.taxodiary.com

Stephen E Arnold, September 1, 2011

Sponsored by Pandia.com


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