SharePoint Troubleshooting Videos for the Enterprise Weary

January 4, 2012

The GetThePoint Blog is highlighting a series of troubleshooting videos being offered by Microsoft regarding SharePoint and its well-publicized list of common pain points.

As the write-up expresses:

Microsoft’s Technical Readiness team has been building a collection of what they call ‘Break/Fix’ videos that address specific technical issues when using Office 365 . . . The Microsoft SharePoint End-user Content team is investigating creating similar quick videos that address specific pain points for SharePoint, and would apply to both O365 online and on-premises versions.

While we understand the need for online assistance, especially in terms of quick fixes, the real issue lies in the fact that so many of these fixes are needed in the first place.  SharePoint has never promised to be a complete solution, an out-of-the-box application that needs no further tweaking.  However, the extent to which SharePoint has to be customized and manipulated leads us to believe that a third-party solution might be a less painful enterprise option.

A third party solution worth a second look is Fabasoft Mindbreeze and its suite of solutions.  Receiving the KM World Trendsetting Product Award for the fourth consecutive year in 2011, Mindbreeze is often lauded for its ability to be customized, but also extremely efficient out-of-the-box.

“Fabasoft Mindbreeze Appliance as a pre-packaged solution (hardware and software) offers a quick and easy way to enjoy a high-end enterprise search solution out-of-the-box. The product is ready to use within in a very short timeframe. ‘We make it easy for our customers. We deliver the ready-to-run appliance and configure it together with the customer via an online meeting. Fabasoft Mindbreeze Enterprise is then ready for use.’ – Daniel Fallmann describes some of the advantages of the solution.”

Fabasoft Mindbreeze works as a standalone enterprise solution, or can be used to enhance an existing SharePoint infrastructure through the Mindbreeze Connectors offerings.

Emily Rae Aldridge, January 4, 2012

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