Tips for Empowering User Search in the Enterprise

August 22, 2012

Susan Hanley shares some SharePoint tips in her NetworkWorld.com post, “10 Essential SharePoint Search Hints.” Hanley points out that rich metadata is necessary for improved findability, but users also need to be taught how to search for better results.

Aside from using metadata and meaningful file names and titles, the author has this to say about search suggestions:

Use best bets. A great way to ensure that people can easily find the common things that you know they need in your organization is to create a directed best bet for them. Even if you are not monitoring search logs to identify candidate best bets (which you should be doing, by the way), I can promise you that you know something about what people need to find on your intranet.

We agree with the search tips. Empowered users can really add efficiency to their search and overall production. But to save time and training resources, consider adding a third party solution that gives your users a friendly interface with intuitiveness for search.

Here you can read about Fabasoft Mindbreeze Enterprise:

Highly efficient enterprise search and specific connectors link together data sources in companies and organizations. Be well informed – quickly and accurately. The data often lies distributed across numerous sources. Fabasoft Mindbreeze Enterprise gains each employee two weeks per through focused finding of data (IDC Studies). An invaluable competitive advantage in business as well as providing employee satisfaction.

Read more about the full suite of solutions available from Mindbreeze at http://www.mindbreeze.com/.

Philip West, August 22, 2012

Sponsored by ArnoldIT.com, developer of Augmentext.

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