Information Management Is Key to Intelligent Search
December 31, 2012
Searching for information within an enterprise is often not simple, or even fruitful. A recent survey from MindMetre gives us the disturbing truth that over half of knowledge workers admitted they cannot find the information they are looking for using their company’s enterprise search system. The facts are detailed in a white paper from KMWorld titled “Best Practices in Intelligent Search,” which argues that under-management of information, not information overload, is to blame.
An overture to this white paper, “What Are You Looking For? An Overture to ‘Intelligent Search,’” is featured on Enterprise Search Center. The overture states:
“We set out to discuss “enterprise search” and “intelligent search” in this White Paper. And that we shall. But let’s get something straight: Enterprise search is not what you think it is. It is not a single unified piece of software that can magically scour through the dozens of business applications that contain that piece of information our hypothetical guy was looking for. And, much less, it is not a single tool that can seek, discover and deliver an important piece of information from the hundreds and thousands of repositories from which it may emerge.”
This article and corresponding white paper offer a lot of wisdom on enterprise search facilities and Intrafind can be a great resource as organizations seek to make the best of their investments. High-quality research surrounding the capabilities and necessary features of search applications is a focal point of the information retrieval specialists.
Andrea Hayden, December 31, 2012