How People Really Use Smart Speakers Will Not Shock You

June 13, 2017

Business Insider tells us a story that we already know, but with a new spin: “People Mainly Use Smart Speakers For Simple Requests.”  The article begins that vocal computing is the next stage in computer evolution.  The hype is that the current digital assistants like Alexa, Siri, and Google Assistant will make our lives easier by automating certain tasks and always be ready to answer our every beck and call.

As to be expected and despite digital assistants advancements, people use them for the simplest tasks.  These include playing music, getting the weather report, and answering questions via Wikipedia.  People also buy products on their smart speakers, much to Amazon’s delight:

Voice-based artificial intelligence may not yet live up to its hype, but that’s not much of a surprise. Even Amazon CEO Jeff Bezos said last year that the tech is closer to “the first guy up at bat” than the first inning of its life. But Bezos will surely be happy when more than just 11% of smart speaker owners buy products online through their devices.

Voice-related technology has yet to even touch the horizon of what will be commonplace ten years from now.  Bitext’s computational linguistic analytics platform that teaches computers and digital assistants to speak human is paving the way towards that horizon.

Whitney Grace, June 13, 2017


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