Bing Focuses on Chatbots

June 21, 2017

Chatbot enthusiasts may want to turn to Bing, because now “Bing Makes it Easier to Find Chat Bots,” according to SearchEngine Journal.” Writer Matt Southern reveals:

Bing has released an update designed to make it easier to find chat bots for instant messaging platforms. Searching for a command such as ‘travel bots’ will return a dedicated answer box where you can browse through chat bots for Facebook, Skype, Slack, and Telegram. Bots can be added to messaging platforms directly from search results by clicking on the ‘Add bot’ button. Bing is piloting a test program which allows searchers to interact with chat bots on Bing itself. Searching for specific restaurants in the Seattle area can return a dedicated bot which you can chat with for more information about the restaurant.

Bing hopes to expand the restaurant service to more cities “eventually.” Meanwhile, they have been developing an InfoBot to answer users’ questions with entries from Wikipedia and, later, from other information sites like WebMD and AllRecipies. We’re also told that developers can use the Microsoft Bot Framework to design Bing chatbots, which may be made available to users after a review process.

Cynthia Murrell, June 21, 2017


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