Docurated Expands Salesforce to Broaden Search

August 18, 2017

Enterprise search is growing to make the user experience easier as the demand for everyday use by company employees not deemed ‘data analysts’ is growing. One company slowly making a name for themselves by providing such a service is Docurated.

CMSWire explains their new federated search within Salesforce as the following,

…both sides win with this solution. By delivering content through the native search bar in Salesforce.com — the most used feature of the platform — marketing gets to use the most trafficked channel to drive content consumption, while sales receives content in context…Its Content Cloud uses a combination of inputs and analytics about the effectiveness of content, combined with powerful search, to retrieve relevant content…It fully integrates with all existing cloud and on-premises content repositories and tracks versions of content, sharing only the latest and most accurate version within the organization.

We’re seeing this trend continue to grow with more search vendors making the search process more user-friendly and able to work in multiple functions and across applications. While Google is going ad-happy with their user experience, most search companies are realizing Google had the right idea in the beginning and are making strides to duplicate it within enterprise search.

Catherine Lamsfuss, August 18, 2017

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