May 7, 2015
SharePoint Online gets good reviews, but only from critics and those who are utilizing SharePoint for the first time. Those who are sitting on huge on-premises installations are dreading the move and biding their time. It is definitely an issue stemming from trying to be all things to all people. Search Content Management covers the issue in their article, “Migrating to SharePoint Online is a Tale of Two Realities.”
The article begins:
“Microsoft is paving the way for a future that is all about cloud computing and mobility, but it may have to drag some SharePoint users there kicking and screaming. SharePoint enables document sharing, editing, version control and other collaboration features by creating a central location in which to share and save files. But SharePoint users aren’t ready — or enthused about — migrating to . . . SharePoint Online. According to a Radicati Group survey, only 23% of respondents have deployed SharePoint Online, compared with 77% that have on-premises SharePoint 2013.”
If you need to keep up with how SharePoint Online may affect your organization’s installation, or the best ways to adapt, keep an eye on ArnoldIT.com. Stephen E. Arnold is a longtime leader in search and distills the latest tips, tricks, and news on his dedicated SharePoint feed. SharePoint Online is definitely the future of SharePoint, but it cannot afford to get there at the cost of its past users.
Emily Rae Aldridge, May 7, 2015
May 7, 2015
The article on MarketWatch titled RichRelevance Extends Its Partner Ecosystem to Support True Omnichannel Personalization predicts the consequences of San Francisco-based company RichRelevance’s recent announcement that they will be amping up partner support in order to improve the continuity of the customer experience across “web, mobile, call center and store.” The article explains what is meant by omnichannel personalization and why it is so important,
“Personalization has emerged as the most important strategic imperative for global businesses,” said Eduardo Sanchez, CEO of RichRelevance. “Our partner ecosystem provides our customers with a unique resource to support the implementation of different components of the Relevance Cloud in their business, as well as customize personalization according to the highly specific demands of their own businesses and consumer base.” Gartner predicts that 89% of companies plan to compete primarily on the basis of the customer experience by 2016…”
The Relevance Cloud is available for Richrelevance partners and includes such core capabilities as Pre-built personalization apps for recommendations and search, the Open Innovation Platform for Build, and Relevance in Store for the reported 90% of sales that occur in-store. The announcement ensures that the collaboration Richrelevance emphasizes with its partners will really range all areas of customer engagement.
Chelsea Kerwin, May 7, 2014
May 7, 2015
It seems that Microsoft and Yahoo are friends again, at least for the time being. Search Engine Watch announces, “Yahoo and Microsoft Amend Search Agreement.” The two companies have been trying to partner on search for the past six years, but it has not always gone smoothly. Writer Emily Alford tells us what will be different this time around:
“First, Yahoo will have greater freedom to explore other search platforms. In the past, Yahoo was rumored to be seeking a partnership with Google, and under the new terms, Microsoft and Yahoo’s partnership will no longer be exclusive for mobile and desktop. Under the new agreement, Yahoo will continue to serve Bing ads on desktop and mobile, as well as use Bing search results for the majority of its desktop search traffic, though the exact number was undisclosed.
“Microsoft and Yahoo are also making changes to the way that ads are served. Microsoft will now maintain control of the Bing ads salesforce, while Yahoo will take full control of its Gemini ads salesforce, which will leave Bing free to serve its own ads side by side with Yahoo search results.”
Yahoo CEO Marissa Mayer painted a hopeful picture in a prepared statement. She and Microsoft CEO Satya Nadella have been working together, she reports, to revamp the search deal. She is “very excited to explore” the fresh possibilities. Will the happy relationship hold up this time around?
Cynthia Murrell, May 7, 2015
May 6, 2015
we are excited to introduce Google Cloud Bigtable – a fully managed, high-performance, extremely scalable NoSQL database service accessible through the industry-standard, open-source Apache HBase API. Under the hood, this new service is powered by Bigtable, the same database that drives nearly all of Google’s largest applications.
In the list of benefits Google offers, one caught my attention:
Over the past 10+ years, Bigtable has driven Google’s most critical applications. In addition, the HBase API is a industry-standard interface for combined operational and analytical workloads.
The question becomes, “Is this the real Hadoop?” Another question: “Is Google using decade old technology for its “most critical applications”? I answer, “Nope. I think there are newer, whizzier software in use.”
Stephen E Arnold, May 6, 2015
May 6, 2015
The article titled Omnivere Voted Best National End-To-End Ediscovery, Managed Ediscovery & Litigation Support, and Data & Technology Provider in 2015 Best of the National Law Journal on Blackbird discusses the ranking and what it means. This is an annual ranking that is conducted with readers of The National Law Journal & Legal Times casting ballots based on their experiences with their own legal services. Omnivere won this year’s legal sector “best in show.” The article states,
“In less than a year, OmniVere has established itself as a trailblazer in the next wave of data and technology consulting, eDiscovery services and litigation support. In creating an in-house team of expert, veteran data consultants, including former senior leadership from FTI, Navigant Consulting, Integreon, Recommind, Xerox and Berkeley Research Group, OmniVere is well positioned to deliver a range of products and services on a global playing field.”
Omnivere was launched in May 2014 and rapidly grew into one of the biggest and most sought-after companies for its work in litigation support and discovery management. Erik Post, Omnivere President, is quoted in the article celebrating the win and the overall success of the company. He suggests that in spite of their new brand, the work and abilities of the staff is “resonating across the country.”
Chelsea Kerwin, May 6, 2014
May 5, 2015
The ebb and flow of SharePoint expansion and contraction can be described as a “big bang theory” of sorts. This cyclical pattern can be seen in many businesses, but Redmond Magazine helps readers see the cycle in SharePoint. Read more in their article, “The SharePoint Big Bang Theory.”
The article sums up the illustration:
“As Microsoft added capabilities to SharePoint over the years, and provided the flexibility to configure or customize its features to meet just about any business requirement, the success of the platform exploded . . . End users and administrators alike started thinking about their information architecture and information governance policies. Companies . . . began consolidating their efforts, and started to move their businesses toward a more structured content management strategy . . . [then] the rise of the enterprise social networks (ESNs) and cloud-based file sharing solutions have had (are having) a contracting effect on those intranet and structured collaboration plans. Suddenly end users seem to be totally in charge.”
There’s no doubt that SharePoint has learned to weather the turbulent changes of the last twenty years. In some ways, their adaptability is to be applauded. And yet, most users know the platform is not perfect. To stay attuned to what the next twenty years will bring, keep an eye on ArnoldIT.com. Stephen E. Arnold has made a career of out reporting on all things search, and his dedicated SharePoint feed distills the information down into an easily digestible platform.
Emily Rae Aldridge, May 5, 2015
May 4, 2015
Enterprise search is one of the most important features for enterprise content management systems and there is huge industry for designing and selling taxonomies. The key selling features for taxonomies are their diversity, accuracy, and quality. The categories within taxonomies make it easier for people to find their content, but Tech Target’s Search Content Management blog says there is room improvement in the post: “Search-Based Applications Need The Engine Of Taxonomy.”
Taxonomies are used for faceted search, allowing users to expand and limit their search results. Faceted search gives users a selection to change their results, including file type, key words, and more of the ever popular content categories. Users usually don’t access the categories, primarily they are used behind the scenes and aggregated the results appear on the dashboard.
Taxonomies, however, take their information from more than what the user provides:
“We are now able to assemble a holistic view of the customer based on information stored across a number of disparate solutions. Search-based applications can also include information about the customer that was inferred from public content sources that the enterprise does not own, such as news feeds, social media and stock prices.”
Whether you know it or not, taxonomies are vital to enterprise search. Companies that have difficulty finding their content need to consider creating a taxonomy plan or invest in purchasing category lists from a proven company.
May 4, 2015
A new enterprise search system startup is leveraging the SAP HANA Cloud Platform, we learn from “EnterpriseJungle Tames Enterprise Search” at SAP’s News Center. The company states that their goal is to make collaboration easier and more effective with a feature they’re calling “deep people search.” Writer Susn Galer cites EnterpriseJungle Principal James Sinclair when she tells us:
“Using advanced algorithms to analyze data from internal and external sources, including SAP Jam, SuccessFactors, wikis, and LinkedIn, the applications help companies understand the make-up of its workforce and connect people quickly….
“Who Can Help Me is a pre-populated search tool allowing employees to find internal experts by skills, location, project requirements and other criteria which companies can also configure, if needed. The Enterprise Q&A tool lets employees enter any text into the search bar, and find experts internally or outside company walls. Most companies use the prepackaged EnterpriseJungle solutions as is for Human Resources (HR), recruitment, sales and other departments. However, Sinclair said companies can easily modify search queries to meet any organization’s unique needs.”
EnterpriseJungle users manage their company’s data through SAP’s Lumira dashboard. Galer shares Sinclair’s example of one company in Germany, which used EnterpriseJungle to match employees to appropriate new positions when it made a whopping 3,000 jobs obsolete. Though the software is now designed primarily for HR and data-management departments, Sinclair hopes the collaboration tool will permeate the entire enterprise.
Cynthia Murrell, May 4, 2015
May 1, 2015
After you read this headline from Venture Beat, you will definitely be doing a double take: “ComScore: Bing Passes 20% Share In The US For The First Time.” Bing has been the punch line for search experts and IT professionals ever since it was deployed a few years ago. Anyone can contest that Bing is not the most accurate search engine, mostly due to it being a Microsoft product. Bing developers have been working to improve the search engine’s accuracy and for the first time ever ComScore showed that both Google and Yahoo fell a 0.1 percentage and Bing gained 0.3 percent, most likely stealing it from DuckDuckGo and other smaller search engines. Microsoft can proudly state that one in five searches are conducted on Bing.
The change comes after months of stagnation:
“For many months, ComScore’s reports showed next to no movement for each search service (a difference of 0.1 points or 0.2 points one way or the other, if that). A 0.3 point change is not much larger, but it does come just a few months after big gains from Yahoo. So far, 2015 is already a lot more exciting, and it looks like the search market is going to be worth paying close attention to.”
The article says that most of search engine usage is generated by what Internet browsers people use. Yahoo keep telling people to move to Firefox and Google wants people to download Chrome. The browser and search engine rivalries continue, but Google still remains on top. How long will Bing be able to keep this bragging point?
May 1, 2015
Enterprise search is limited to how well users tag their content and the preloaded taxonomies. According Tech Target’s Search Content Management blog, text analytics might be the key to turning around poor enterprise search performance: “How Analytics Engines Could Finally-Relieve Enterprise Pain.” Text analytics turns out to only be part of the solution. Someone had the brilliant idea to use text analytics to classification issues in enterprise search, making search reactive to user input to proactive to search queries.
In general, analytics search engines work like this:
“The first is that analytics engines don’t create two buckets of content, where the goal is to identify documents that are deemed responsive. Instead, analytics engines identify documents that fall into each category and apply the respective metadata tags to the documents. Second, people don’t use these engines to search for content. The engines apply metadata to documents to allow search engines to find the correct information when people search for it. Text analytics provides the correct metadata to finally make search work within the enterprise.”
Supposedly, they are fixing the tagging issue by removing the biggest cause for error: humans. Microsoft caught onto how much this could generate profit, so they purchased Equivio in 2014 and integrated the FAST Search platform into SharePoint. Since Microsoft is doing it, every other tech company will copy and paste their actions in time. Enterprise search is gull of faults, but it has improved greatly. Big data trends have improved search quality, but tagging continues to be an issue. Text analytics search engines will probably be the newest big data field for development. Hint for developers: work on an analytics search product, launch it, and then it might be bought out.