Backups: Slam Dunk? Well, No and Finding That Out Is a Shock to Some

January 9, 2023

Flash back in time: You have an early PC. You have files on floppy discs. In order to copy a file, one had to fiddle around, maybe swapping discs or a friend in the technology game with a disc duplicator. When one disc is bad, one just slugs in the second disc. Oh, oh. That disc is bad too. In the early 1980s, that type of problem on an Eagle computer or DEC Rainbow could force a person back to a manual typewriter and a calculating machine with a handle no less.

Today, life is better, right? There are numbers that explain the mean time between failure of speedy solid state discs. If one pokes around, there are back-in-fashion tape back up systems. Back up software can be had for free or prices limited only by the expertise of the integrator bundling hardware and software. Too expensive? Lease the hardware and toss in a service plan. What happens when the back up data on the old, reliable magnetic tape cannot be read? Surprise.

The cloud provides numerous back up options. One vendor, which I shall not name, promises automatic back up. The surprise on the face of the customer who stores high-value data in a uniquely named file folder is fascinating. You may be able to see this after a crash and the cloud believer learns that the uniquely named folder was not backed up. Surprise for sure.

I read “EA Says It Can’t Recover 60% of Players’ Corrupted Madden Franchise Save Files.” I am not into computer games. I don’t understand the hardship created by losing a “saved game.” That’s okay. The main point of the article strikes me as:

EA says that a temporary “data storage issue” led to the corruption of many Madden NFL 23 players’ Connected Franchise Mode (CFM) save files last week. What’s worse, the company now estimates it can recover fewer than half of those corrupted files from a backup.

It is 2023, isn’t it?

What’s clear is that this company did not have a procedure in place to restore lost data.

Some things never change. Here’s an example. Someone calls me and says, “My computer crashed.” I ask, “Do you have a back up?” The person says, “Yes, the system automatically saves data to an external drive.” I ask, “Do you have another copy on a cloud service or a hard drive you keep at a friend’s house?” The person says, “No, why would I need that?”

The answer, gentle reader, is that multiple back ups are necessary even in 2023.

Some folks are slow learners.

Stephen E Arnold, January 9, 2023

SQL Made Easy: Better Than a Human? In Some Cases

January 9, 2023

Just a short item for anyone who has to formulate Structured Query Language queries. Years ago, SQL queries were a routine for my research team. Today, the need has decreased. I have noticed that my recollection and muscle memory for SQL queries have eroded. Now there is a solution which seems to work reasonably well. Is the smart software as skilled as our precious Howard? Nope. But Howard lives in DC, and I am in rural Kentucky. Since neither of us like email or telephones, communicate via links to data available for download and analysis. Hey, the approach works for us. But SQL queries. Just navigate to TEXT2SQL.AI. Once you sign in using one of the popular privacy invasion methods, you can enter a free text statement and get a well formed SQL query. Is the service useful? It may be. The downside is the overt data collection approach.

Stephen E Arnold, January 9, 2023

Smart Software: Just One Real Problem? You Wish

January 6, 2023

I read “The One Real Problem with Synthetic Media.” when consulting and publishing outfits point out the “one real problem” analysis, I get goose bumps. Am I cold? Nah, I am frightened. Write ups that propose the truth frighten me. Life is — no matter what mid tier consulting outfits say — slightly more nuanced.

What is the one real problem? The write up asserts:

Don’t use synthetic media for your business in any way. Yes, use it for getting ideas, for learning, for exploration. But don’t publish words or pictures generated by AI — at least until there’s a known legal framework for doing so. AI-generated synthetic media is arguably the most exciting realm in technology right now. Some day, it will transform business. But for now, it’s a legal third rail you should avoid.

What’s the idea behind the shocking metaphor? The third rail provides electric power to a locomotive. I think the idea is that one will be electrocuted should an individual touch a live third rail.

Okay.

Are there other issues beyond the legal murkiness?

Yes, let me highlight several which strike me as important.

First, the smart software can output quickly and economically weaponized information. Whom can one believe? A college professor funded by a pharmaceutical company or a robot explaining the benefits of an electric vehicle? The hosing of synthetic content and data into a society may provide more corrosive than human outputs alone. Many believe that humans are expert misinformation generators. I submit that smart software will blow the doors off the human content jalopies.

Second, smart software ingests data, when right or wrong, human generated or machine generated, and outputs results on these data. What happens when machine generated content makes the human generated content into tiny rivulets? The machine output is as formidable as Hokusai’s wave. Those humans in the boats: Goners perhaps?

Third, my thought is that in some parts of the US the slacker culture is the dominant mode. Forget that crazy, old-fashioned industrial revolution 9-to-5 work day. Ignore the pressure to move up, earn more, and buy a Buick, not a Chevrolet. Slacker culture dwellers look for the easy way to accomplish what they want. Does this slacker thing explain some FTX-type behavior? What about Amazon’s struggles with third-party resellers’ products? What about Palantir Technology buying advertising space in the Wall Street Journal to convince me that it is the leader in smart software? Yeah, slacker stuff in my opinion. These examples and others mean that the DALL-E and ChatGPT type of razzle dazzle will gain traction.

Where are legal questions in these three issues? Sure legal eagles will fly when there is an opportunity to bill.

I think the smart software thing is a good example of “technology is great” thinking. The one real problem is that it is not.

Stephen E Arnold, January 6, 2023

UK Focused on Apple and Google in 2023

January 6, 2023

While there continues to be some market competition with big tech companies, each has their own monopoly in the technology industry. The United Statuses slow to address these industry monopolies, but the United Kingdom wants to end Google and Apples’ control says Mac Rumors in the article: “UK Begins Market Investigation Into Apple and Google’s Mobile Dominance.”

The UK Competition and Markets Authority (CMA) will investigate how Apple and Google dominate the mobile market as well as Apple’s restrictions on cloud gaming through its App Store. Smaller technology and gaming companies stated that Google and Apple are harming their bottom lines and holding back innovation:

“The consultation found 86% of respondents support taking a closer look at Apple and Google’s market dominance. Browser vendors, web developers, and cloud gaming service providers said the tech giants’ mobile ecosystems are harming their businesses, holding back innovation, and adding unnecessary costs.

The feedback effectively justifies the findings of a year-long study by the CMA into Apple and Google’s mobile ecosystems, which the regulatory body called an “effective duopoly” that allows the companies to “exercise a stranglehold over these markets.” According to the CMA, 97% of all mobile web browsing in the UK in 2021 happened on browsers powered by either Apple’s or Google’s browser engine, so any restrictions can have a major impact on users’ experiences.”

The CMA will conduct an eighteen-month-long investigation and will require Apple to share information about its business products. After the investigation, the CMA could legally force Apple to make changes to its business practices. Apple, of course, denies its current practices promote innovation and competition as well as protect users’ privacy and security.

Whitney Grace, January 6, 2023

Microsoft Reveals Its Engineering Approach: Good Enough

January 5, 2023

I was amused to read “State of the Windows: How Many Layers of UI Inconsistencies Are in Windows 11?” We have Windows 11 running on one computer in my office. The others are a lone Windows 7, four Windows 10 computers, four Mac OS machines with different odd names like  High Sierra, and two Linux installations with even quirkier names. Sigh.

The article does a masterful job of pointing out that vestiges of XP, Vista, Windows 7, and Windows 8 lurk within the Windows 11 system. I have shared my opinion that Microsoft pushed Windows 11 out to customers to deflect real journalists’ attention from the security wild fire blazing in SolarWinds. Few share my viewpoint. That’s okay. I have been around a long time, and I have witnessed some remarkable executive group think when a crisis threatens to engulf a bonus. Out she goes.

But the article makes very, very clear how Microsoft approaches the engineering of its software and systems. Think of a lousy cake baked for your 12th birthday. To hide the misshapen, mostly inedible mess, someone has layered on either Betty Croker-type frosting in a can and added healthy squirts of synthetic whipped “real” cream. “Real,” of course, means that it squeaked through the FDA review process. Good enough.

Here’s one example of the treasures within Windows 11. I quote:

The Remote Desktop Connection program is still exactly the same as it was 14 years ago, complete with Aero icons and skeuomorphic common controls.

Priorities? Sure, just not engineering excellence, attention to detail, or consistency in what the user sees.

Do I think this approach is used for Azure and Exchange security?

Now the key questions, “What engineering approach will Microsoft use as it applies smart large language models to Web search?”

Stephen E Arnold, January 5, 2022

Thinking about Google in 2023: Hopefully Not Like Stuff Does

January 5, 2023

I have not been thinking about Google per se. I do think about [a] its management methods (Hello, Dr. Timnit Gebru), [b] its attempt to solve death, [c] the Googlers love of American basketball March Madness, [d] assorted semi-quiet settlements for alleged line-crossing activities, [e] the fish bowl culture with some species of fish decidedly further up the Great Chain of Googley Creatures, [f] the efforts to control costs using methods that are mostly invisible like possibly indexing less, embracing the snorkel view of the fish bowl, and abandoning the quaint notions of precision and recall, and [g] efforts to craft remarkable explanations for why the firm’s quantum supremacy and smart software has been on the receiving end of ChatGPT supersonic fly-bys.

The Stuff article “What to Expect from Google in 2023” takes a different approach; specifically, the article highlights a folding Pixel phone (er, hasn’t this been accomplished already?), gaming Chromebooks (er, what about the Stadia money pit, service termination, and refunds?), a Pixel tablet (er, another one-trick limping pony in the mobile device race?), a Pixel watch (er, Apple are you prepared?), Android refresh (er, how about that Android fragmentation?), and a reference to Google’s penchant for killing services. Do you remember Dodgeball or Waze?

My concern with this type of Google in 2023 article is that it misses the major challenges Google faces. I am not sure Google is aware of the challenges it faces. Life is a fish bowl is good until it isn’t. Not even a snappier snorkel will help. And if the water is fouled, what will the rank ordered fish do?

I know. I know. Solve death.

Stephen E Arnold, January 6, 2023

Clearing the Clouds in the EU

January 5, 2023

For many companies, computing in the cloud so someone else can worry about all that infrastructure seems like a no-brainer. But there is one big problem. The cloud services market is dominated by just three players: Amazon, Google, and Microsoft. The Next Web argues that “Dependence on Cloud’s ‘Big Three’ Is Hurting EU Startup Growth—It’s Time for a New Approach.” Writer Marris Adikwu informs us tech firms in Europe are suffering losses, cutting payroll, and struggling to attract investors. Several related factors contribute to the problem, like the war in Ukraine, the energy crisis, and rising inflation. However, Adikwu asserts, a lack of cloudy competition also plays a role. Yep, it is time to gear up for more pressure on some high profile tech giants. We are told:

“While founders are reviewing budgets up and down looking to trim as much as possible in order to stay afloat, one major spend has been left largely untouched: cloud services. While the shift to the cloud was intended to reduce computing costs, many companies that have adopted these services are facing a surge in spending. Contract lock-ins and egress fees are making it impossible to leave. In fact, some argue that the cloud could be costing many businesses more than it’s actually saving.”

Yes, one must pay to leave but often not to enter. That can make the contract seem like a great deal at first. But once a cloud service is holding a firm’s data, the company is stuck if it cannot afford the fees to move it out. Held hostage are little items like office software, payroll systems, and customer websites. We learn:

“Currently, AWS charges between $0.08 to $0.12 per GB in egress fees, meanwhile Google Cloud and Microsoft Azure charge $0.08 and $0.05 per GB respectively for inter-continental data transfers from North America to Europe. According to Yann Lechelle, CEO of EU-based cloud provider Scaleway, startups often accept six-figure cloud credits from AWS, GCP, and Azure and take on products and services that they don’t always need, because they seem free.”

EU regulators address the issue in the European Data Act, but that legislation is still under discussion and, some feel, does not go far enough to protect against unfair contractual terms anyway. Adikwu recommends startups protect themselves by carefully considering their needs, spreading services across multiple cloud vendors, seeking out reserved instances and other discounts, and tapping into cost-saving technology. See the write-up for more details on these suggestions.

Cynthia Murrell, January 5, 2023

Google and Its View of Copy and Paste: Not Okay, No, No, No!

January 4, 2023

Another day, another hoot. Today (January 4, 2023) I read a “real” news story from the trust outfit Thomson Reuters titled “Google Alleges India Antitrust Body Copied Parts of EU Order on Android Abuse.” Yes, that’s the title. Google. Copying. India. Abuse.

I ran through my mind a few instances of allegations of the Google doing the copying. First, there was the online advertising dust up. My belief is that most people are not aware that Google paid Yahoo to make a dispute about online advertising technology go away. This was in 2004, and the Saul Hansell (who?) story is online at this link. To make a long story short, for me the deal allowed the Google to become an alleged monopoly in online advertising. It also made clear to me that innovation at Google meant copying. Interesting? I think so.

Then there were the hassles with newspapers and publishers about Google News. Wikipedia has a summary of the jousting. You can find the “Controversies with Publishers” thumbnail at this link. I would summarize the history of Google News this way: Others create timely information and Google copies it. Google emphasizes its service to users; publishers talk about copying without payment. The dismal copy paste drama began in 2002 and continues to this day.

I would be remiss if I did not mention Google’s scanning of books. I think of book scanning as similar to my photocopying a journal article when I was in college. I preferred to mark up the copy and create my University of Chicago style manual approved footnotes sitting in a cheap donut shop miles from the university library. After a decade of insisting that copying books was okay, the courts agreed. Google could copy. How are those clicks on Google Books and Google Scholar going in 2023. You can read about this copying decision in “After 10 Years, Google Books Is Legal.”

Copying is good, true, high value, and important to users and obviously to the Google.

Now what did the Reuters’ article tell me today? Let’s take a look:

Google has told a tribunal in India that the country’s antitrust investigators copied parts of a European ruling against the U.S. firm for abusing the market dominance of its Android operating system, arguing the decision be quashed, legal papers show.

Google is objecting to a nation state’s use of legal language copied from a European Union document.

Yep, copied.

Does Google care about copying and the role it has played at Google? In my opinion, no. What Google cares about is the rising tide of litigation and the deafening sound of cash registers ringing as a result of Google’s behavior.

Yep, copying. That’s a hoot. How does Google think laws, regulations, and bills are made? In my experience, it’s control C and control V.

Stephen E Arnold, January 4, 2022

Tech Transfer: Will Huawei Amp Up Litigation for Alleged Infringement

January 4, 2023

Those patents can be tough to read. However, there are legal eagles who have engineering degrees and industry experience, to determine if one firm is infringing on another outfit’s patent. What do the legal eagles for the allegedly intellectual property misdeeds do. I am no lawyer, but I think the basic objective is to figure out the alleged infraction and then do as much research as possible to learn. Ultimately the exercise can lead to patent litigation. In some instances, however, owning a patent opens the door to some fascinating analytic technology. Relationship maps, documents authored by the inventors or the engineers snared in the research, and a reason to ask questions, take stuff apart, and determine the appropriate action. In some cases, there will be a wham bam patent lawsuit. But in other situations, the outfit which feels as its it crown jewel was torn from its well formed head, just gets smarter.

Ah, has. Could this desire to get smarter or just ask a lot of questions be part of the Huawei plan for the Samsung patents?

Samsung Transfers 98 of Its US Patents to Huawei” reports:

a new report from The Elec claims that Samsung has just transferred 98 patents it owned in the United States to Huawei last month. This includes the 81 patents that Samsung transferred to Huawei in 2019. So far, the South Korean company has transferred a total of 179 patents to Huawei.

What about the sanctions? Well, what about them? Armed with legal eagles, Huawei may obtain some useful information if it pursues alleged infringement investigations. The legal work can take place in the US. But what about the data harvested by the Huawei legal team? Could that information find its way to the China-affiliated firm?

Birds fly don’t they information going to be helpful? Hmmm.

Stephen E Arnold, January 4, 2023

Hey, TikTok, You Are the Problem

January 4, 2023

Chinese-owned TikTok has taken the world by storm, and the US is no exception. Especially among the youngest cohorts. That is a problem for several reasons, but it is the risk to privacy and data security that has officials finally taking action. First to move were several states, as CNN‘s Brian Fung reports in “Why a Growing Number of States Are Cracking Down on TikTok.” We learn:

“At least seven states have said they will bar public employees from using the app on government devices, including Alabama, Maryland, Oklahoma, South Carolina, South Dakota, Utah and Texas. (Another state, Nebraska, banned TikTok from state devices in 2020.) Last week, the state of Indiana announced two lawsuits against TikTok accusing the Chinese-owned platform of misrepresenting its approach to age-appropriate content and data security.”

We note this quote by the Berkeley Research Group’s Harry Broadman:

“I’m a little bit mystified why it’s taking so long for CFIUS [the Committee on Foreign Investment in the United States] to deal with this problem. There must be some issue that’s going on.”

The Arnold IT team is mystified as well. Maybe lobbying and political contributions are the issue? Or cluelessness about the immense value of children’s and young people’s data? These overdue actions on the state level were followed by proposed federal legislation. Fung discusses the bipartisan effort in, “US Lawmakers Introduce Bill to Ban TikTok:”

“The proposed legislation would ‘block and prohibit all transactions’ in the United States by social media companies with at least one million monthly users that are based in, or under the ‘substantial influence’ of, countries that are considered foreign adversaries, including China, Russia, Iran, North Korea, Cuba and Venezuela. The bill specifically names TikTok and its parent, ByteDance, as social media companies for the purposes of the legislation. … TikTok has previously said it doesn’t share information with the Chinese government and that a US-based security team decides who can access US user data from China. TikTok has also previously acknowledged that employees based in China can currently access user data.”

But we should totally trust them with it, right? Not willing to take ByteDance at its word, the US military, State Department, Department of Homeland Security, and other security-conscious federal agencies long since banned the app on devices under their control. Will the prohibition soon extend to the rest of the country, to both public and private entities? If so, prepare for the rage of Gen Z.

Cynthia Murrell, January 4, 2023

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