Pharmaceutical Research Made Simple

October 3, 2016

Pharmaceutical companies are a major power in the United States.  Their power comes from the medicine they produce and the wealth they generate.  In order to maintain both wealth and power, pharmaceutical companies conduct a lot of market research.  Market research is a field based on people’s opinions and their reactions, in other words, it contains information that is hard to process into black and white data.  Lexalytics is a big data platform built with a sentiment analysis to turn market research into useable data.

Inside Big Data explains how “Lexalytics Radically Simplifies Market Research And Voice Of Customer Programs For The Pharmaceutical Industry” with a new package called the Pharmaceutical Industry Pack.  Lexalytics uses a combination of machine learning and natural language processing to understand the meaning and sentiment in text documents.  The new pack can help pharmaceutical companies interpret how their customers react medications, what their symptoms are, and possible side effects of medication.

Our customers in the pharmaceutical industry have told us that they’re inundated with unstructured data from social conversations, news media, surveys and other text, and are looking for a way to make sense of it all and act on it,’ said Jeff Catlin, CEO of Lexalytics. ‘With the Pharmaceutical Industry Pack — the latest in our series of industry-specific text analytics packages — we’re excited to dramatically simplify the jobs of CEM and VOC pros, market researchers and social marketers in this field.

Along with basic natural language processing features, the Lexalytics Pharmaceutical Industry Pack contains 7000 sentiment terms from healthcare content as well as other medical references to understand market research data.  Lexalytics makes market research easy and offers invaluable insights that would otherwise go unnoticed.

Whitney Grace, October 3, 2016
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

Attensity: A Big 404 in Text Analytics

October 1, 2016

Search vendors can save their business by embracing text analytics. Sounds like a wise statement, right? I would point out that our routine check of search and content processing companies turned up this inspiring Web page for Attensity, the Xerox Parc love child and once hot big dog in text analysis:

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Attensity joins a long list of search-related companies which have had to reinvent themselves.

The company pulled in $90 million from a “mystery investor” in 2014. A pundit tweeted in 2015:

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In February 2016, Attensity morphed into Sematell GmbH, a company with interaction solutions.

I mention this arabesque because it underscores:

  1. No single add on to enterprise search will “save” an information access company
  2. Enterprise search has become a utility function. Witness the shift to cloud based services like SearchBlox, appliances like Maxxcat, and open source options. Who will go out on a limb for a proprietary utility when open source variants are available and improving?
  3. Pundits who champion a company often have skin in the game. Self appointed experts for cognitive computing, predictive analytics, or semantic link analysis are tooting a horn without other instruments.

Attensity is a candidate to join the enterprise search Hall of Fame. In the shrine are Delphes, Entopia, et al. I anticipate more members, and I have a short list of “who is next” taped on my watch wall.

Stephen E Arnold, October 1, 2016

Bam! Pow! Zap! Palantir Steps Up Fight with US Army

September 25, 2016

Many moons ago I worked at that fun loving outfit Booz, Allen & Hamilton. I recall one Master of the Universe telling me, “Keep the client happy.” Today an alternative approach has emerged. I term it “Fight with the client.” I assume the tactic works really well.

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I read “Palantir Claims Army Misled to Keep It Out of DCGS-A Program.” As I understand the Mixed Martial Arts cage match, the US Army wants to build its own software system. Like many ideas emerging from Washington, DC, the system strikes me as complex and expensive. The program’s funding stretches back a decade. My hunch is that the software system will eventually knit together the digital information required by the US Army to complete its missions. Like many other US government programs, there are numerous vendors involved. Many of these are essentially focused on meeting the needs of the US government.

Palantir Technologies is a Sillycon Valley construct. The company poked its beak though a silicon shell in 2003 and opened for “real” business in 2004. That makes the company 12 years old. Like many disruptive unicorns, Palantir appears to be convinced that its Gotham system can do what the US Army wants done. The Shire and its Hobbits are girding for battle. What are the odds that a high technology company can mount its unicorns and charge into battle and win?

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The Palantirians’ reasoning is, by Sillycon Valley standards, logical. Google, by way of comparison, believes that it can solve death and compete with AT&T in high speed fiber. Google may demonstrate that the Sillycon Valley way is more than selling ads, but for now, Google is not gaining traction in some of its endeavors. Palantir wants to activate its four wheel drive and power the US Army to digital nirvana.

The Defense News’s write up is a 1,200 word explanation of Palantir’s locker room planning. I noted this passage:

The Palo Alto-based company has argued the way the Army wrote its requirements in a request for proposals to industry would shut out Silicon Valley companies that provide commercially available products. The company contended that the Army’s plan to award just one contract to a lead systems integrator means commercially available solutions would have to be excluded.
Palantir is seeking to show the court that its data-management product — Palantir Gotham Platform — does exactly what DCGS-A is trying to do and comes at a much lower cost.

I like the idea of demonstrating the capabilities of Gotham to legal eagles. I know that lawyers are among the most technologically sophisticated professionals in the world. In addition, most lawyers are really skilled at technical problem solving and can work math puzzles while waiting for a Teavana Shaken Iced Tea.

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The article also references “a chain of emails.” Yep, emails can be an interesting component of a cage match. With some Palantir proprietary information apparently surfacing in Buzzfeed, perhaps more emails will be forthcoming.

I have formulated three hypotheses about this tussle with the US Army:

  1. Palantir Technologies is not making progress with Gotham because of the downstream consequences of the i2 Analyst’s Notebook legal matter. The i2 product is owned by IBM, and IBM is a potentially important vendor to the US Army. IBM also has some chums in other big outfits working on the DCGS project. Palantir wants to be live in the big dogs’ kennel, but no go.
  2. Palantir’s revenue may need the DCGS contracts to make up for sales challenges in other market sectors. Warfighting and related security jobs can more predictable than selling a one off to a hospital chain in Tennessee.
  3. Palantir’s perception of Washington may be somewhat negative. Sillycon Valley companies “know” that their “solutions” are the “logical” ones. When Sillycon Valley logic confronts the reality of government contracting, sparks may become visible.

For me, I think the Booz, Allen & Hamilton truism may be on target. Does one keep a customer happy by fighting a public battle designed to prove the “logic” of the Sillycon Valley way?

I don’t think most of the DCGS contractors are lining up to mud wrestle the US Army. I would enjoy watching how legal eagles react to the Gotham wheel menu and learning how long it takes for a savvy lawyer to move discovery content into the Gotham system.

My seeing stone shows an messy five round battle and a lot of clean up and medical treatment after the fight.

Stephen E Arnold, September 25, 2016

A Congressman Seems to Support Palantir Gotham for US Army Personnel

September 23, 2016

I read “Commentary: The US Army Should Rethink Its Approach to DCGS.” The write up is interesting because it helped me understand the relationships which exist between an elected official (Congressman Duncan Hunter, Republican from California) and a commercial enterprise (Palantir Technologies). Briefly: The Congressman believes the US Army should become more welcoming to Palantir Technologies’ Gotham system.

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A representation of the Department of Defense’s integrated defense acquisition, technology, and life cycle management system.

The write up points out that the US Army is pretty good with tangible stuff: Trucks, weapons, and tanks. The US Army, however, is not as adept with the bits and the bytes. As a result, the US Army’s home brew Distributed Common Ground System is not sufficiently agile to keep pace with the real world. DCGS has consumed about $4 billion and is the product of what I call the “traditional government procurement.”

The Congressman (a former Marine) wants to US Army to embrace Palantir Gotham in order to provide a better, faster, and cheaper system for integrating different types of information and getting actionable intelligence.

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US Marine Captain Duncan Hunter before becoming a Congressman. Captain Hunter served in Iraq and Afghanistan. Captain Hunter was promoted to major in 2012.

The write up informed me:

Congress, soldiers and the public were consistently misinformed and the high degree of dysfunction within the Army was allowed to continue for too long. At least now there is verification—through Army admittance—of the true dysfunction within the program.

Palantir filed a complaint which was promptly sealed. The Silicon Valley company appears to be on a path to sue the US Army because Palantir is not the preferred way to integrate information and provide actionable intelligence to US Army personnel.

The Congressman criticizes a series of procedures I learned to love when I worked in some of the large government entities. He wrote:

he Army and the rest of government should take note of the fact that the military acquisition system is incapable of conforming to the lightening pace and development targets that are necessary for software. This should be an important lesson learned and cause the Army—especially in light of repeated misleading statements and falsehoods—to rethink its entire approach on DCGS and how it incorporates software for the Army of the future.

The call to action in the write up surprised me:

The Army has quality leaders in Milley and Fanning, who finally understand the problem. Now the Army needs a software acquisition system and strategy to match.

My hunch is that some champions of Palantir Gotham were surprised too. I expected the Congressman to make more direct statements about Palantir Gotham and the problems the Gotham system might solve.

After reading the write up, I jotted down these observations:

  • The DCGS system has a number of large defense contractors performing the work. One of them is IBM. IBM bought i2 Group. Before the deal with IBM, i2 sued Palantir Technologies, alleging that Palantir sought to obtain some closely held information about Analyst’s Notebook. The case was settled out of court. My hunch is that some folks at IBM have tucked this Palantir-i2 dust up away and reference it when questions about seamless integration of Gotham and Analyst’s Notebook arise.
  • Palantir, like other search and content processing vendors, needs large engagements. The millions, if not billions, associated with DCGS would provide Palantir with cash and a high profile engagement. A DCGS deal would possibly facilitate sales of Gotham to other countries’ law enforcement and intelligence units.
  • The complaint may evolve into actual litigation. Because the functions of Gotham are often used for classified activities, the buzz might allow high-value information to leak into the popular press. Companies like Centrifuge Systems, Ikanow, Zoomdata, and others would benefit from a more open discussion of the issues related to the functioning of DCGS and Gotham. From Palantir’s point of view, this type of information in a trade publication would not be a positive. For competitors, the information could be a gold mine filled with high value nuggets.

Net net: The Congressman makes excellent points about the flaws in the US Army procurement system. I was disappointed that a reference to the F 35 was not included. From my vantage point in Harrod’s Creek, the F 35 program is a more spectacular display of procurement goofs.

More to come. That’s not a good thing. A fully functioning system would deliver hardware and software on time and on budget. If you believe in unicorns, you will like me have faith in the government bureaucracy.

Stephen E Arnold, September 23, 2016

Dr. Mike Lynch: After Dark Trace, Luminance

September 19, 2016

I read “Time for Robo-lawyer? Mike Lynch backs Cambridge Law-Tech Start-Up Luminance.” The founder of Autonomy worked his magic on Dark Trace. I write a short description of Dark Trace as part of the Commercial Tools section of Dark Web Notebook. With that firm up and growing, Dr. Lynch is now backing smart software to replace human lawyers. With Dr. Lynch’s experience in the rarified atmosphere of the legal eagles, his new venture makes sense. Use software to trim the wings and perhaps the legal fees of the savvy litigators, tort specialists, and interpreters of wild and crazy laws.

According to the write up:

Founded by a combination of lawyers, experts in M&A and mathematicians Luminance’s technology is based on R&D from Cambridge University, and is anchored in Recursive Bayesian Estimation theory. Obviously. It harnesses the power of artificial intelligence to automatically read and understand hundreds of pages of detailed and complex legal documentation every minute. This offers companies the ability to carry out essential due diligence work with much greater speed.

Yep, Bayesian, Markovian, and Laplacian methods are about the fatten Dr. Lynch’s bank account again.

I highlighted this passage:

Luminance has been trained to think like a lawyer,” said CEO Emily Foges. “With Slaughter and May’s help, we are designing the system to understand how lawyers think, and to draw out key findings without the need to be told what to look for. This will transform document analysis and enhance the entire transaction process for law firms and their clients. Highly-trained lawyers who would otherwise be scanning through thousands of pages of repetitive documents can spend more of their time analyzing the findings and negotiating the terms of the deal.

 

One wonders how Hewlett Packard would have turned out if HP kept Dr. Lynch and let him fix the old time Sillycon Valley icon. Well, I wonder. I don’t think Meg Whitman spends much time thinking about Dr. Lynch until the court date in 2017. Perhaps Dr. Lynch will license Luminance technology to HPE so Meg Whitman can understand the value of Dr. Lynch’s approach to business. On the other hand, HPE may embrace OpenText Recommind. That new Luminance stuff may not make Meg Whitman comfortable.

Stephen E Arnold, September 19, 2016

OpenText: Documentum Enters the Canadian Wilderness

September 14, 2016

Documentum is an outfit that some big companies have to use. Other big outfits have hired integrators like IBM to make Documentum the go to system for creating laws and regulations. Other companies looking for a way to keep track of digital information believed the hyperbole about Documentum. Sure, one can get Documentum to “work.” But like other large scale, multipurpose content processing and management systems, considerable expertise, money, and time are often necessary. Documentum is now more than a quarter century young. Like other giant companies buying late 1980s technology, the job of generating sufficient cash flow is a big one. How is that acquisition of Autonomy going, Hewlett Packard? Oh, right. HP sold Autonomy and has a date in court related to that deal. What about Lexmark and ISYS Search Software? Are those empty offices an indication of rough water? What about IBM and Vivisimo? Oracle and Endeca? Dassault and Exalead? You get the idea. Buy a search vendor and discover that the demand for cash to make the systems hop, skip, and jump are significant. Then there is the pesky problem of open source software. Magento, anyone?

Now OpenText has purchased one of the US Food and Drug Administration’s all time favorite software systems. No doubt that visions of big bucks, juicy renewals, and opportunities to sell hot OpenText properties like BASIS, Fulcrum, and BRS Search are dancing in the heads of the Canadian business wizards.

I learned that OpenText is the proud new owner of Documentum. You can read the details, such as they are, in “OpenText Signs Deal for Dell EMC Division.” I learned that Documentum carried a price tag of $1.62 billion, a little more than what Oracle paid for Endeca and what Microsoft paid for the fascinating and legally confused Fast Search & Transfer content processing systems. OpenText, to its credit, paid one tenth the amount Hewlett Packard paid for Autonomy.

I learned:

“This acquisition further strengthens OpenText as a leader in enterprise information management, enabling customers to capture their digital future and transform into information-based businesses,” OpenText CEO Mark Barrenechea said in a statement Monday. “We are very excited about the opportunities which ECD and Documentum bring, and I look forward to welcoming our new customers, employees, and partners to OpenText.”

I also noted “Moody’s Places Open Text (OTEX) Ratings on Review for Downgrade.” That write up informed me:

Open Text plans to finance the acquisition with a combination of cash on hand, debt and equity. If the company raises equity to finance a significant portion of the purchase price, the Ba1 CFR will likely be confirmed. In a scenario where the company funds the acquisition with just cash on hand and new debt, the Ba1 CFR could face downward pressure. However, in such case Moody’s would evaluate the company’s ongoing commitment and capacity to de-lever, which could mitigate downward rating pressure. Negative ratings movement related to the CFR, if any, would be limited to one notch.

This is financial double talk for we are just not that confident that OpenText can make this deal spew revenue growth and hefty, sustainable profits. But my interpretation is fueled by Kentucky creek water. Your perception may differ. May I suggest you put your life savings into OpenText stock if you see rainbows, unicorns, and tooth fairies in this deal.

I noted this passage:

Open Text has made over $3 billion of acquisitions since 2005 and although the company does not break out results of acquired companies, EBITDA margins have increased to 35% from 17% over this period.

Get out your checkbook. Let the good times roll.

My view from rural Kentucky is less optimistic. Here are the points I noted on my Dollar General notepad as I worked through the articles about this deal:

  1. Michael Dell was quick to dump Documentum, underscoring the silliness of EMC’s rationale for buying the company in 2003 for about $1.7 billion
  2. The cost of maintaining Documentum server and the eight acquired company’s technology is likely to be tough to control
  3. The money needed to keep a 25 year old platform in tip top shape to compete with more youthful alternatives makes me wonder how OpenText will finance innovation
  4. The open source alternatives, whether for nifty NoSQL methods or clones of more traditional content management systems constructed by programmers with time on their hands, are likely to be a challenge.

To sum up, OpenText is a roll up of overlapping and often competing products and services. I hope the OpenText marketing department is able to sort out when to use which OpenText product. If customers are not confused, that’s good. If the customers are confused, the time to close a deal for a giant, rest home qualified software is likely to be lengthy.

OpenText is much loved by those in Canada. I recall the affection felt for Blackberry. Stakeholders will be watching OpenText to make sure that it does not mix up raspberries and blackberries. Blackberries, by the way, have “drupelets.” That sounds like Drupal to me.

Stephen E Arnold, September 14, 2016

 

Bot Landscape Includes Search

August 23, 2016

Search and retrieval technology finds a place in a “bot landscape.” The collection of icons appears in “Introducing the Bots Landscape: 170+ Companies, $4 Billion in Funding, Thousands of Bots.” The diagram of the bots landscape in the write up is, for me, impossible to read. I admit it does convey the impression of a lot of a bots. The high resolution version was also difficult for me to read. You can download a copy and take a gander yourself at this link. But there is a super high resolution version available for which one must provide a name and an email. Then one goes through a verification step. Clever marketing? Well, annoying to me. The download process required three additional clicks. Here it is. A sight for young eyes.

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I was able to discern a reference to search and retrieval technology in the category labeled “AI Tools: Natural Language Processing, Machine Learning, Speech & Voice Recognition.” I was able to identity the logo of Fair Issacs and the mark of Zorro, but the other logos were unreadable by my 72 year old eyes.

The graphic includes these bot-agories too:

  1. Bots with traction
  2. Connectors and shared services
  3. Bot discover
  4. Bot developer frameworks and tools
  5. Analytics
  6. Messaging.

The bot landscape is rich and varied. MBAs and mavens are resourceful and gifted specialists in classification. The fact that the categories are, well, a little muddled is less important than finding a way to round up so many companies worth so much money.

Stephen E Arnold, August 23, 2016

Thiel and Palantir: Big Play or Not?

August 19, 2016

I read “This Company is Billionaire Peter Thiel’s Biggest Holding.” I am not certain if the write up is a rah rah for a savvy investor or a prognostication about the risks of investment concentration.

The subject is Peter Thiel, investment wizard, and Palantir Technologies. I associate Mr. Thiel with Hulk Hogan, which may be an indication of my own shallowness. I associate Palantir Technologies with its legal dust up with i2 Group (a former client, by the way) and the legal spat with the US Army.

The write up points out:

Late last year, Palantir raised nearly $900 million in a round that valued the company at $20 billion. That makes Palantir the fifth-most valuable start-up in the world, after Uber, Xiaomi, Didi Chuxing, and Airbnb.

That’s good.

But the company may be overvalued. The write up asserts:

If Palantir does go public, it could propel his net worth to new heights.

The write up does not address what happens if Palantir’s value falls and the company does not enter into an initial public offering.

That’s a good question. Perhaps a financial black eye will result? What happens if the legal hassle with US Army is resolved in a way that leaves Palantir Technologies out in the cold?

No answers to these unasked questions. But the write up’s headline is a barn burner even if the information payload is a wet noodle.

Stephen E Arnold, August 19, 2016

Yippy Revealed: An Interview with Michael Cizmar, Head of Enterprise Search Division

August 16, 2016

In an exclusive interview, Yippy’s head of enterprise search reveals that Yippy launched an enterprise search technology that Google Search Appliance users are converting to now that Google is sunsetting its GSA products.

Yippy also has its sights targeting the rest of the high-growth market for cloud-based enterprise search. Not familiar with Yippy, its IBM tie up, and its implementation of the Velocity search and clustering technology? Yippy’s Michael Cizmar gives some insight into this company’s search-and-retrieval vision.

Yippy ((OTC PINK:YIPI) is a publicly-trade company providing search, content processing, and engineering services. The company’s catchphrase is, “Welcome to your data.”

The core technology is the Velocity system, developed by Carnegie Mellon computer scientists. When IBM purchased Vivisimio, Yippy had already obtained rights to the Velocity technology prior to the IBM acquisition of Vivisimo. I learned from my interview with Mr. Cizmar that IBM is one of the largest shareholders in Yippy. Other facets of the deal included some IBM Watson technology.

This year (2016) Yippy purchased one of the most recognized firms supporting the now-discontinued Google Search Appliance. Yippy has been tallying important accounts and expanding its service array.

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John Cizmar, Yippy’s senior manager for enterprise search

Beyond Search interviewed Michael Cizmar, the head of Yippy’s enterprise search division. Cizmar found MC+A and built a thriving business around the Google Search Appliance. Google stepped away from on premises hardware, and Yippy seized the opportunity to bolster its expanding business.

I spoke with Cizmar on August 15, 2016. The interview revealed a number of little known facts about a company which is gaining success in the enterprise information market.

Cizmar told me that when the Google Search Appliance was discontinued, he realized that the Yippy technology could fill the void and offer more effective enterprise findability.  He said, “When Yippy and I began to talk about Google’s abandoning the GSA, I realized that by teaming up with Yippy, we could fill the void left by Google, and in fact, we could surpass Google’s capabilities.”

Cizmar described the advantages of the Yippy approach to enterprise search this way:

We have an enterprise-proven search core. The Vivisimo engineers leapfrogged the technology dating from the 1990s which forms much of Autonomy IDOL, Endeca, and even Google’s search. We have the connector libraries THAT WE ACQUIRED FROM MUSE GLOBAL. We have used the security experience gained via the Google Search Appliance deployments and integration projects to give Yippy what we call “field level security.” Users see only the part of content they are authorized to view. Also, we have methodologies and processes to allow quick, hassle-free deployments in commercial enterprises to permit public access, private access, and hybrid or mixed system access situations.

With the buzz about open source, I wanted to know where Yippy fit into the world of Lucene, Solr, and the other enterprise software solutions. Cizmar said:

I think the customers are looking for vendors who can meet their needs, particularly with security and smooth deployment. In a couple of years, most search vendors will be using an approach similar to ours. Right now, however, I think we have an advantage because we can perform the work directly….Open source search systems do not have Yippy-like content intake or content ingestion frameworks. Importing text or an Oracle table is easy. Acquiring large volumes of diverse content continues to be an issue for many search and content processing systems…. Most competitors are beginning to offer cloud solutions. We have cloud options for our services. A customer picks an approach, and we have the mechanism in place to deploy in a matter of a day or two.

Connecting to different types of content is a priority at Yippy. Even through the company has a wide array of import filters and content processing components, Cizmar revealed that Yippy is “enhanced the company’s connector framework.”

I remarked that most search vendors do not have a framework, relying instead on expensive components licensed from vendors such as Oracle and Salesforce. He smiled and said, “Yes, a framework, not a widget.”

Cizmar emphasized that the Yippy IBM Google connections were important to many of the company’s customers plus we have also acquired the Muse Global connectors and the ability to build connectors on the fly. He observed:

Nobody else has Watson Explorer powering the search, and nobody else has the Google Innovation Partner of the Year deploying the search. Everybody tries to do it. We are actually doing it.

Cizmar made an interesting side observation. He suggested that Internet search needed to be better. Is indexing the entire Internet in Yippy’s future? Cizmar smiled. He told me:

Yippy has a clear blueprint for becoming a leader in cloud computing technology.

For the full text of the interview with Yippy’s head of enterprise search, Michael Cizmar, navigate to the complete Search Wizards Speak interview. Information about Yippy is available at http://yippyinc.com/.

Stephen E Arnold, August 16, 2016

Text Analysis Vendors: Where Are They Now?

August 4, 2016

A year ago I read “20+ Text Mining and Text Analysis Tools.” The sale of Recommind to OpenText and the lack of excitement about search gave me an idea. Where are the companies identified by a mid tier consulting firm today. Let’s take a quick look.

AlchemyAPI. The company now asserts that its powers the “AI economy.” The Web sites has been updated since I last looked. There is a demo and a “free API key.” The system is now a platform. Gartner found the company to be a “cool vendor” in 2014. The company offers a webinar called “Building with Watson.”

Angoss. The company allows a customer to “predict, act, perform.” The focus is now on “customer intelligence in a single analytics tool.” The firm offers “knowledge” products and an insight optimizer.

Attensity. The company has undergone some change. The www.attensity.com Web site 404s. Years ago a text analytics cheerleader professed to be a fan. I think portions of the company operate under a different name in Germany. Appears to be in quiet mode.

Basis Technology. The company provided language reacted tools to outfits like Fast Search & Transfer. Someone told me that Basis dabbled in enterprise search. One high profile executive jumped to a company in Madrid.

Brainspace. The company’s Web site tells me, “We build brains.” The company offers NLP technology. Gartner “recommends” Brainspace for “advanced text analytics for financial institutions.” That’s good. The company does not list too many financial institutions as customers on its home page, however.

Buzzlogix. This company’s focus appears to be squarely on social media. The idea is that the firm helps its customers “listen, learn, and act.” When I visited the Web site, the most recent “news” appeared in November 2015.

Clarabridge. The company focuses on understanding “customer needs, wants, and feelings.” The company provides the “world’s most comprehensive customer intelligence platform.”

Clustify. The company positions its text analytics tools for eDiscovery. The company’s most recent news release is dated January 2014 and addresses the Recommind championed predictive coding approach to figuring out what was what in text documents.

Connexor. The company offers “machinese” demonstrations of its capabilities. The most recent item on the company’s Web site is the April 2015 announcement of a free NLP Web service.

DatumBox. This company is a “machine learning framework” provider. It makes machine learning “simple.” The Web site offers a free API key, which knocks the local KFC manager out as a potential licensee. The company’s most recent blog post is dated March 16, 2016. The most recent release is 0.7.0.

Eaagle. This is a company focused on the “new frontier of effective customer relationship management, research, and marketing.” Customers include HermanMiller, Chubb, and Suncor Energy. Data sheets, white papers, and documentation are available and no registration is necessary. Eaagle maintains a low profile.

ExpertSystem. The company bought Temis, a firm based on some ideas in the mind of a former IBM wizard. ExpertSystem, a publicly traded company, is pursuing the pharmaceutical industry and performing independent text analyses of Melania Trump’s and Michelle Obama’s speeches. The two ladies exhibit strong linguistic differences. The company’s stock is trading at $1.81 a share, a bit below Alphabet Google, an outfit also in the text analytics game.

FICO (Fair Isaac Corporation). The company gives “you the power to make smarter decisions.” The company has tallied a number of acquisitions since 1992. Its most recent purchase was Quadmetrics, a predictive analytics company. FICO is publicly traded and the stock is trading at $115.60 a share.

Cognitum. The company asserts that one can “improve your business with the innovation leader in semantic technology.” The company’s main product is Fluent Editor and it offers flagship platform called Ontorion. The firm’s spelling of “scallable” on its home page caught my attention.

IBM. The focus was not on Watson in the listing. Instead, the write up identified IBM Content Analytics as the product to watch. IBM’s LanguageWare uses a range of techniques to process content. IBM is very much in the content processing game with Watson becoming the umbrella “brand.” IBM just tallied is 16th straight quarter of declining revenue.

Intellexer offers text analytics, information security, media content search, and reputation management. The company’s most recent news release, dated May 13, 2016, announces the new version of Conceptmeister “which analyzes text from a photo, cloud documents, and URL.” Essentially this software creates a summary of the source content.

KBSPortal. This company offers natural language processing as a software as a service or NLP as SAAS. A demonstration of the system processes Wikipedia content. A demo video is available. To view it, I was asked to sign in. I declined. The company provides its prices and explains what each component does. Kudos for that approach.

Keatext. The company focuses on “customer experience management.” The company offers a two week free trial of its system. The system incorporates natural language processing. The company’s explanation of what it does requires a bit of digging.

Lexalytics. Lexalytics is in the sentiment analysis business.  The company’s capabilities include categorization and entity extraction. Social media monitoring can be displayed on dashboards. The company posts its prices. When I was involved in a procurement, Lexalytics prices, based on my recollection, were significantly higher than the fees quoted on this page. At one time, Lexalytics engaged in a merger or deal with Infonics. The company acquired Semantria a couple of years ago.

Leximancer. This Australian company’s software turns up in interesting places; for example, the US social security administration in Beltsville, Maryland. The firm’s “text in, insight out” technology emerged from research at the University of Queensland. The company was founded by UniQuest, a techohlogy commercialization company operated by the University of Queensland. The system is quite useful.

Linguamatics. This company has built a following in the pharmaceutical sector. The system does a good job processing academic and research information in ways which can influence certain lines of inquiry. The company now says that it offers the “world’s leading text mining platform.” the company was founded in 2001, and it has been moving along at a steady pace. Quite useful software and capabilities.

Linguasys. Surprised to see an installation profile. The outfit is maintaining a low profile.

Luminoso. The company provides “enterprise feedback and experience analytics.” The company has teamed with another Boston-area outfit, Basis Technologies, to form a marketing partnership. The angle the company seems to be promoting is that if you are using other systems, you can enhance them with text analytics.

MeaningCloud. Meaning cloud asserts that with its system one can “extract valuable information from any text source.” The company’s Text Classification API supports the Interactive Advertising Bureau’s “standard contextual taxonomy.” The focus seems to be on sentiment analysis like Lexalytics.

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