Microsoft: Not Deteriorating, Just Normal Behavior

June 26, 2024

dinosaur30a_thumb_thumbThis essay is the work of a dinobaby. Unlike some folks, no smart software improved my native ineptness.

Gee, Microsoft, you are amazing. We just fired up a new Windows 11 Professional machine and guess what? Yep, the printers are not recognized. Nice work and consistent good enough quality.

Then I read “Microsoft Admits to Problems Upgrading Windows 11 Pro to Enterprise.” That write up says:

There are problems with Microsoft’s last few Windows 11 updates, leaving some users unable to make the move from Windows 11 Pro to Enterprise. Microsoft made the admission in an update to the "known issues" list for the June 11, 2024, update for Windows 11 22H2 and 23H2 – KB5039212. According to Microsoft, "After installing this update or later updates, you might face issues while upgrading from Windows Pro to a valid Windows Enterprise subscription."

Bad? Yes. But then I worked through this write up: “Microsoft Chose Profit Over Security and Left U.S. Government Vulnerable to Russian Hack, Whistleblower Says.” Is the information in the article on the money? I don’t know. I do know that bad actors find Windows the equivalent of an unlocked candy store. Goodies are there for greedy teens to cart off the chocolate-covered peanuts and gummy worms.

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Everyone interested in entering the Microsoft Windows Theme Park wants to enjoy the thrills of a potentially lucrative experience. Thanks, MSFT Copilot. Why is everyone in your illustration the same?

This remarkable story of willful ignorance explains:

U.S. officials confirmed reports that a state-sponsored team of Russian hackers had carried out SolarWinds, one of the largest cyberattacks in U.S. history.

How did this happen? The write up asserts:

The federal government was preparing to make a massive investment in cloud computing, and Microsoft wanted the business. Acknowledging this security flaw could jeopardize the company’s chances, Harris [a former Microsoft security expert and whistleblower] recalled one product leader telling him. The financial consequences were enormous. Not only could Microsoft lose a multibillion-dollar deal, but it could also lose the race to dominate the market for cloud computing.

Bad things happened. The article includes this interesting item:

From the moment the hack surfaced, Microsoft insisted it was blameless. Microsoft President Brad Smith assured Congress in 2021 that “there was no vulnerability in any Microsoft product or service that was exploited” in SolarWinds.

Okay, that’s the main idea: Money.

Several observations are warranted:

  1. There seems to be an issue with procurement. The US government creates an incentive for Microsoft to go after big contracts and then does not require Microsoft products to work or be secure. I know generals love PowerPoint, but it seems that national security is at risk.
  2. Microsoft itself operates with a policy of doing what’s necessary to make as much money as possible and avoiding the cost of engineering products that deliver what the customer wants: Stable, secure software and services.
  3. Individual users have to figure out how to make the most basic functions work without stopping business operations. Printers should print; an operating system should be able to handle what my first personal computer could do in the early 1980s. After 25 years, printing is not a new thing.

Net net: In a consequence-filled business environment, I am concerned that Microsoft will not improve its security and the most basic computer operations. I am not sure the company knows how to remediate what I think of as a Disneyland for bad actors. And I wanted the new Windows 11 Professional to work. How stupid of me?

Stephen E Arnold, June 26, 2024

There Must Be a Fix? Sorry. Nope.

June 20, 2024

dinosaur30a_thumb_thumbThis essay is the work of a dinobaby. Unlike some folks, no smart software improved my native ineptness.

I enjoy stories like “Microsoft Chose Profit Over Security and Left U.S. Government Vulnerable to Russian Hack, Whistleblower Says.” It combines a number of fascinating elements; for example, corporate green, Russia, a whistleblower, and the security of the United States. Figuring out who did what to whom when and under what circumstances is not something a dinobaby at my pay grade of zero can do. However, I can highlight some of the moving parts asserted in the write up and pose a handful of questions. Will these make you feel warm and fuzzy? I hope not. I get a thrill capturing the ideas as they manifest in my very aged brain.

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The capture officer proudly explains to the giant corporation, “You have won the money?” Can money buy security happiness? Answer: Nope. Thanks, MSFT Copilot. Good enough, the new standard of excellence.

First, what is the primum movens for this exposé? I think that for this story, one candidate is Microsoft. The company has to decide to do what slays the evil competitors, remains the leader in all things smart, and generates what Wall Street and most stakeholders crave: Money. Security is neither sexy nor a massive revenue producer when measured in terms of fixing up the vulnerabilities in legacy code, the previous fixes, and the new vulnerabilities cranked out with gay abandon. Recall any recent MSFT service which may create a small security risk or two? Despite this somewhat questionable approach to security, Microsoft has convinced the US government that core software like PowerPoint definitely requires the full panoply of MSFT software, services, features, and apps. Unfortunately articles like “Microsoft Chose Profit Over Security” converts the drudgery of cyber security into a snazzy story. A hard worker finds the MSFT flaw, reports it, and departs for a more salubrious work life. The write up says:

U.S. officials confirmed reports that a state-sponsored team of Russian hackers had carried out SolarWinds, one of the largest cyberattacks in U.S. history. They used the flaw Harris had identified to vacuum up sensitive data from a number of federal agencies, including, ProPublica has learned, the National Nuclear Security Administration, which maintains the United States’ nuclear weapons stockpile, and the National Institutes of Health, which at the time was engaged in COVID-19 research and vaccine distribution. The Russians also used the weakness to compromise dozens of email accounts in the Treasury Department, including those of its highest-ranking officials. One federal official described the breach as “an espionage campaign designed for long-term intelligence collection.”

Cute. SolarWinds, big-money deals, and hand-waving about security. What has changed? Nothing. A report criticized MSFT; the company issued appropriate slick-talking, lawyer-vetted, PR-crafted assurances that security is Job One. What has changed? Nothing.

The write up asserts about MSFT’s priorities:

the race to dominate the market for new and high-growth areas like the cloud drove the decisions of Microsoft’s product teams. “That is always like, ‘Do whatever it frickin’ takes to win because you have to win.’ Because if you don’t win, it’s much harder to win it back in the future. Customers tend to buy that product forever.”

I understand. I am not sure corporations and government agencies do. That PowerPoint software is the go-to tool for many agencies. One high-ranking military professional told me: “The PowerPoints have to be slick.” Yep, slick. But reports are written in PowerPoints. Congress is briefed with PowerPoints. Secret operations are mapped out in PowerPoints. Therefore, buy whatever it takes to make, save, and distribute the PowerPoints.

The appropriate response is, “Yes, sir.”

So what’s the fix? There is no fix. The Microsoft legacy security, cloud, AI “conglomeration” is entrenched. The Certified Partners will do patch ups. The whistleblowers will toot, but their tune will be downed out in the post-contract-capture party at the Old Ebbitt Grill.

Observations:

  1. Third-party solutions are going to have to step up. Microsoft does not fix; it creates.
  2. More serious breaches are coming. Too many nation-states view the US as a problem and want to take it down and put it out.
  3. Existing staff in the government and at third-party specialist firms are in “knee jerk mode.” The idea of pro-actively getting ahead of the numerous bad actors is an interesting thought experiment. But like most thought experiments, it can morph into becoming a BFF of Don Quixote and going after those windmills.

Net net: Folks, we have some cyber challenges on our hands, in our systems, and in the cloud. I wish reality were different, but it is what it is. (Didn’t President Clinton define “is”?)

Stephen E Arnold, June 20, 2024

Great Moments in Smart Software: IBM Watson Gets to Find Its Future Elsewhere Again

June 19, 2024

dinosaur30a_thumb_thumbThis essay is the work of a dinobaby. Unlike some folks, no smart software improved my native ineptness.

The smart software game is a tough one. Whip up some compute, download the models, and go go go. Unfortunately artificial intelligence is artificial and often not actually intelligent. I read an interesting article in Time Magazine (who knew it was still in business?). The story has a clickable title: “McDonald’s Ends Its Test Run of AI Drive-Throughs With IBM.” The juicy word IBM, the big brand McDonald’s, and the pickle on top: IBM.

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A college student tells the smart software system at a local restaurant that his order was misinterpreted. Thanks, MSFT Copilot. How your “recall” today? What about system security? Oh, that’s too bad.

The write up reports with the glee of a kid getting a happy meal:

McDonald’s automated order taker with IBM received scores of complaints in recent years, for example — with many taking to social media to document the chatbot misunderstanding their orders.

Consequently, the IBM fast food service has been terminated.

Time’s write up included a statement from Big Blue too:

In an initial statement, IBM said that “this technology is proven to have some of the most comprehensive capabilities in the industry, fast and accurate in some of the most demanding conditions," but did not immediately respond to a request for further comment about specifics of potential challenges.

IBM suggested its technology could help fight cancer in Houston a few years ago. How did that work out? That smart software worker had an opportunity to find its future elsewhere. The career trajectory, at first glance, seems to be from medicine to grilling burgers. One might interpret this as an interesting employment trajectory. The path seems to be heading down to Sleepy Town.

What’s the future of the IBM smart software test? The write up points out:

Both IBM and McDonald’s maintained that, while their AI drive-throughs partnership was ending, the two would continue their relationship on other projects. McDonalds said that it still plans to use many of IBM’s products across its global system.

But Ronald McDonald has to be practical. The article adds:

In December, McDonald’s launched a multi-year partnership with Google Cloud. In addition to moving restaurant computations from servers into the cloud, the partnership is also set to apply generative AI “across a number of key business priorities” in restaurants around the world.

Google’s smart software has been snagged in some food controversies too. The firm’s smart system advised some Googlers to use glue to make the cheese topping stick better. Yum.

Several observations seem to be warranted:

  1. Practical and money-saving applications of IBM’s smart software do not have the snap, crackle, and pop of OpenAI’s PR coup with Microsoft in January 2023. Time is writing about IBM, but the case example is not one that makes me crave this particular application. Customers want a sandwich, not something they did not order.
  2. Examples of reliable smart software applications which require spontaneous reaction to people ordering food or asking basic questions are difficult to find. Very narrow applications of smart software do result in positive case examples; for example, in some law enforcement software (what I call policeware), the automatic processes of some vendors’ solutions work well; for example, automatic report generation in the Shadowdragon Horizon system.
  3. Big companies spend money, catch attention, and then have to spend more money to remediate and clean up the negative publicity.

Net net: More small-scale testing and less publicity chasing seem to be two items to add to the menu. And, Watson, keep on trying. Google is.

Stephen E Arnold, June 19, 2024

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Who Is On First? It Is a Sacrifice Play, Sports Fans

June 19, 2024

dinosaur30a_thumb_thumbThis essay is the work of a dinobaby. Unlike some folks, no smart software improved my native ineptness.

Apologies to Abbott and Costello. Who is on first when it comes to running “search” at Google. I thought it was Prabhakar Raghavan, that master of laughs and one half of the Sundar & Prabhakar Comedy Show. But I was, it seems, once again wrong. “Google’s Head of Search Tells Employees That AI Will Keep Making Absurd Mistakes, but They’re Gonna Keep Pushing It Out” contains several shockers to my worn out dinobaby systems.

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The comedian tells a joke about AI and then reveals the punch line. “It’s ad money.” Thanks, MSFT Copilot. Good enough.

First, forget Prabhakar, that master of the comedy demonstrations. “Hey, it is only a fact. So what if it is wrong, you user.” The head of search is Liz Reid. I know. You may be asking, “Who?” Ms. Reid has been employed at Google for decades. But don’t fret, Comedy Central fans, Prabhakar is in charge, according to the pooh-bah at The Verge. Whew. That’s a relief.

Second, the crazy outputs from Google’s smart software are nothing to get excited about. The write up reports Ms. Reid said:

“I don’t think we should take away from this that we shouldn’t take risks,” Reid said during the meeting. “We should take them thoughtfully. We should act with urgency. When we find new problems, we should do the extensive testing but we won’t always find everything and that just means that we respond.”

That’s the spirit. A Minimum Viable Product.

Third, Google’s real love is advertising. While this head of search and don’t worry AI dust up is swirling, please, ignore Google’s “new” advertising network. If you must learn about what Google is doing behind the dust cloud of AI, navigate to “Google Is Putting Unskippable In-Stream Ads in Your Free TV Channels.” The AI stuff is interesting, but the Googzilla is definitely interested in creating new video advertising streams. AI, meh. Ads, yeah, let’s go.

The head of search articulates what I would call the “good enough” and Minimum Viable Product attitude. The Absurd Mistakes article reports:

When reached by CNBC, a defensive Google spokesperson said the “vast majority” of AI Overview responses were accurate and that upon its own internal testing, the company found issues on “less than one in every 7 million unique queries on which AI Overviews appeared.”

Is there another character in the wings ready to take over the smart software routine? Sure. Sundar & Prabhakar are busy with the ad play. That will make it to Broadway. AI can open in Pittsburgh or Peoria.

Stephen E Arnold, June 19, 2014

The Gray Lady Tap Dances

June 17, 2024

dinosaur30a_thumb_thumbThis essay is the work of a dinobaby. Unlike some folks, no smart software improved my native ineptness.

The collision of myth, double talk, technology, and money produces some fascinating tap dancing. Tip tap tip tap. Tap tap. That’s the sound of the folks involved with explaining that technology is no big deal. Drum roll. Then the coda. Tip tap tip tap. Tap tap tap. It is not money. Tip tap tip tap. tap tap.

I think quite a few business decisions are about money; specifically, getting a bonus or a hefty raise because “efficiency” improves “quality.” One can dance around the dead horse, but at some point that horse needs to be relocated.

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The “real” Mona Lisa. Can she be enhanced, managed, and be populated with metadata without a human art director? Yep. Thanks, MSFT Copilot. Good enough.

I read “New York Times Union Urges Management to Reconsider 9 Art Department Cuts as Paper Ramps Up AI Tools | Exclusive.” The write up weaves a number of themes together. There is the possibility of management waffling, a common practice these days. Recall, an incident, Microsoft? The ever-present next big thing makes an appearance. Plus, there is the Gray Lady, working hard to maintain its position as the newspaper for for the USA today. (That sounds familiar, doesn’t it?)

The main point of the write up is that the NYT’s art department might lose staff. The culprit is not smart software. Money is not the issue. Quality will not suffer. Yada yada. The write up says:

The Times denies that the reductions are in any way related to the newspaper’s AI initiatives.

And the check is in the mail.

I also noted:

A spokesman for the Times said the affected employees are being offered a buyout, and have nothing to do with the use of AI. “Last month, The Times’s newsroom made the difficult decision to reduce the size of its art production team with workflow changes to make photo toning and color correction work more efficient,” Charlie Stadtlander told TheWrap.”On May 30th, we offered generous voluntary buyouts for 9 employees to accept. These changes involve the adoption of new workflows and the expanded use of industry-standard tools that have been in use for years — they are not related to The Times’s AI efforts.”

Nope. Never. Impossible. Unthinkable.

What is the smart software identified as a staff reducer? It is Claro but that is not the name of the company. The current name of the service is Pixometry, which is a mashup of Claro and Elpical. So what does this controversial smart software do? The firm’s Web site says:

Pixometry is the latest evolution of Claro, the leading automated image enhancement platform for Publishers and Retailers around the globe. Combining exceptional software with outstanding layered AI services, Pixometry delivers a powerful image processing engine capable of creating stunning looking images, highly accurate cut-outs and automatic keywording in seconds. Reducing the demands upon the Photoshop teams, Pixometry integrates seamlessly with production systems and prepares images for use in printed and digital media.

The Pixometry software delivers:

Cloud based automatic image enhancement & visual asset management solutions for publishers & retail business.

Its functions include:

  • Automatic image “correction” because “real” is better than real
  • Automatic cut outs and key wording (I think a cut out is a background remover so a single image can be plucked from a “real” photo
  • Consistent, high quality results. None of that bleary art director eye contact.
  • Multi-channel utilization. The software eliminates telling a Photoshop wizard I need a high-res image for the magazine and a then a 96 spot per inch version for the Web. How long will that take? What? I need the images now.
  • Applied AI image intelligence. Hey, no hallucinations here. This is “real” image enhancement and better than what those Cooper Union space cadets produce when they are not wandering around looking for inspiration or whatever.

Does that sound like reality shaping or deep fake territory? Hmmm. That’s a question none of the hair-on-fire write ups addresses. But if you are a Photoshop  and Lightroom wizard, the software means hasta la vista in my opinion. Smart software may suck at office parties but it does not require vacays, health care (just minor system updates), or unions. Software does not argue, wear political buttons, or sit around staring into space because of a late night at the “library.”

Pretty obscure unless you are a Photoshop wizard. The Pixometry Web site explains that it provides a searchable database of images and what looks like one click enhancement of images. Hey, every image needs a bit of help to be “real”, just like “real” news and “real” management explanations. The Pixometry Web site identifies some organizations as “loving” Pixometry; for example, the star-crossed BBC, News UK, El Mercurio, and the New York Times. Yes, love!

Let’s recap. Most of the reporting about this use of applied smart software gets the name of the system wrong. None of the write ups point out that art director functions in the hands of a latte guzzling professional are not quick, easy, or without numerous glitches. Furthermore, the humans in the “art” department must be managed.

The NYT is, it appears, trying to do the two-step around software that is better, faster, and cheaper than the human powered options. Other observations are:

  1. The fast-talking is not going to change the economic benefit of smart software
  2. The notion of a newspaper fixing up photos underscores that deep fakes have permeated institutions which operate as if it were 1923 skidoo time
  3. The skilled and semi-skilled workers in knowledge industries may taste blood when the titanium snake of AI bites them on the ankle. Some bites will be fatal.

Net net: Being up front may have some benefits. Skip the old soft shoe, please.

Stephen E Arnold, June 17, 2024

Google Demos Its Reliability

June 5, 2024

dinosaur30a_thumb_thumbThis essay is the work of a dinobaby. Unlike some folks, no smart software improved my native ineptness.

Migrate everything to the cloud, they said. It is perfectly safe, we were told. And yet, “Google Cloud Accidentally Deletes $125 Billion Pension Fund’s Online Account,” reports Cyber Security News. Writer Dhivya reports a mistake in the setup process was to blame for the blunder. If it were not for a third-party backup, UniSuper’s profile might never have been recovered. We learn:

“A major mistake in setup caused Google Cloud and UniSuper to delete the financial service provider’s private cloud account. This event has caused many to worry about the security and dependability of cloud services, especially for big financial companies. The outage started in the blue, and UniSuper’s 620,000 members had no idea what was happening with their retirement funds.”

As it turns out, the funds themselves were just fine. But investors were understandably upset when they could not view updates. Together, the CEOs of Google Cloud and UniSuper dined on crow. Dhivya writes:

“According to the Guardian reports, the CEOs of UniSuper and Google Cloud, Peter Chun and Thomas Kurian, apologized for the failure together in a statement, which is not often done. … ‘UniSuper’s Private Cloud subscription was ultimately terminated due to an unexpected sequence of events that began with an inadvertent misconfiguration during provisioning,’ the two sources stated. ‘Google Cloud CEO Thomas Kurian has confirmed that the disruption was caused by an unprecedented sequence of events.’ ‘This is a one-time event that has never happened with any of Google Cloud’s clients around the world.’ ‘This really shouldn’t have happened,’ it said.”

At least everyone can agree on that. We are told UniSuper had two different backups, but they were also affected by the snafu. It was the backups kept by “another service provider” that allowed the hundreds of virtual machines, databases, and apps that made up UniSuper’s private cloud environment to be recovered. Eventually. The CEOs emphasized the herculean effort it took both Google Cloud and UniSuper technicians to make it happen. We hope they were well-paid. Naturally, both companies pledge to do keep this mistake from happening again. Great! But what about the next unprecedented, one-time screwup?

Let this be a reminder to us all: back up the data! Frequently and redundantly. One never knows when that practice will save the day.

Cynthia Murrell, June 5, 2024

A Different View of That Google Search Leak

May 30, 2024

dinosaur30a_thumb_thumbThis essay is the work of a dinobaby. Unlike some folks, no smart software improved my native ineptness.

As a dinobaby, I can make observations that a person with two young children and a mortgage are not comfortable making. So buckle your seat belt and grab a couple of Prilosec. I don’t think the leak is a big deal. Let me provide some color.

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This cartoon requires that you examine the information in “Authorities: Google Exec Died on Yacht after Upscale Prostitute Injected Him with Heroin.” The incident provides some insight into the ethical compass of one Google officer. Do others share that directionality? Thanks, MSFT Copilot. You unwittingly produced a good cartoon. Ho ho ho.

Many comments are zipping around about the thousands of pages of Google secret information are flying around. The “legend” of the leak is that Search API information became available. The “spark” which lit the current Google fire was this post: “An Anonymous Source Shared Thousands of Leaked Google Search API Documents with Me; Everyone in SEO Should See Them.” (FYI: The leaker is an entity using the handle “Erfan Azimi.”)

That write up says:

This documentation doesn’t show things like the weight of particular elements in the search ranking algorithm, nor does it prove which elements are used in the ranking systems. But, it does show incredible details about data Google collects.

If you want more of this SEO stuff, have at it. I think the information is almost useless. Do Googler’s follow procedures? Think about your answer for a company that operates essentially without meaningful controls. Here’s my view which means it is time to gulp those tabs.

First, the entire SEO game helps Google sell online advertising. Once the SEO push fails to return results to the client of the SEO expert, Google allows these experts to push Google ads on their customer. Why? Pay Google money and the advertiser will get traffic. How does this work? Well, money talks, and Google search experts deliver clicks.

Second, the core of Google is now surrounded by wrappers. The thousands of words in the leak record the stuff essentially unmanaged Googlers do to fill time. After 25 years, the old ideas (some of which were derived from the CLEVER method for which Jon Kleinberg deserves credit.) have been like a pretty good organic chicken swathed in hundreds of layers of increasingly crappy plastic wrap. With the appropriate source of illumination, one can discern the chicken beneath the halogenated wrap, but the chicken looks darned awful. Do you want to eat the chicken? Answer: Probably no more than I want to eat a pizza with non-toxic glue in the cheese.

Third, the senior management of the Google is divorced from the old-fashioned idea of typing a couple of words and getting results which are supposed to be germane to the query. When Boolean logic was part of the search game, search was about 60 percent effective. Thus, it seemed logical over the years to provide training wheels and expand the query against which ads could be sold. Now the game is just to sell ads because the query is relaxed, extended, and mostly useless except for a narrow class of search strings. (Use Google dorks and get some useful stuff.)

Okay, what are the implications of these three observations? Grab another Prilosec, please.

First, Google has to make more and more money because its costs are quite difficult to control. With cost control out of reach, the company’s “leadership” must focus on extracting cash from “users.” (Customers is not the right word for those in the Google datasphere.) The CFO is looking for her future elsewhere. The key point is that her future is not at the Google, its black maw hungry for cash, and the costs of keeping the lights on. Burn rate is not a problem just for start ups, folks.

Second, Google’s senior management is not focused on search no matter what the PR says. The company’s senior leader is a consultant, a smooth talking wordsmith, and a neutral personality to the outside world. As a result, the problems of software wrappers and even the incredible missteps with smart software are faint sounds coming from the other side of a sound-proofed room in a crazy college dormitory. Consultants consult. That’s what Google’s management team does. The “officers” have to figure out how to implement. Then those who do the work find themselves in a cloud of confusion. I did a blog essay about one of Google’s odd ball methods for delivering “minimum viable products”. The process has a name, but I have forgotten it, just like those working on Google’s “innovative” products which are difficult for me to name even after the mind-numbing Google I/O. Everything is fuzzy and illuminated by flickering Red Alert and Yellow Alert lights.

Third, Google has been trying to diversify its revenue stream for decades. After much time and effort, online advertising is darned close to 70 percent of the firm’s revenue. The numerous venture capital initiatives, the usually crazy skunk works often named X or a term from a weird union of a humanoid and a piece of hardware have delivered what? The Glasshole? The life-sized board game? The Transformic Inc.s’ data structure? Dr. Guha’s semantic technology? Yeah, failures because the revenue contributed is negligible. The idea of innovation at Google from the Backrub in the dorm has been derivative, imitative, and in the case of online advertising methods something for which Google paid some big bucks to Yahoo before the Google initial public offering. Google is not imitative; it is similar to a high school science club with an art teacher in charge. Google is clever and was quick moving. The company was fearless and was among the first to use academic ideas in its commercial search and advertising business until it did not. We are in the did not phase. Think about that when you put on a Google T shirt.

Finally, the company lacks the practical expertise to keep its 155,000 (estimated to be dropping at a cadence) full-time equivalents on the reservation. Where did the leaked but largely irrelevant documents originate? Not Mr. Fishkin: He was the lucky recipient of information from Mr. Ezimi. Where did he get the documents? I am waiting for an answer, Mr. Ezimi. Answer carefully because possession of such documents might be something of interest to some government authorities. The leak is just one example of a company which cannot coordinate information in a peer-reviewed journal paper. Remember the stochastic parrot? If not, run a query and look at what Google outputs from its smart software. And the protests? Yeah, thanks for screwing up traffic and my ability to grab a quick coffee at Philz when the Googlers are milling around with signs. Common sense seems in short supply.

So what?

For those who want search traffic, buy advertising. Plan to spend a minimum of $20,000 per month to get some action. If you cannot afford it, you need to put your thinking cap in a USB C socket and get some marketing ideas. Web search is not going to deliver those eyeballs. My local body shop owner asked me, “What can I do to get more visibility for my Google Local listing?” I said, “Pay a friend to post about your business in Nextdoor.com, get some customers to post about your dent removal prowess on Facebook, and pay some high school kid to spend some time making before and after pictures for Instagram. Pay the teen to make a TikTok video of a happy customer.” Note that I did not mention Google. It doesn’t deliver for local outfits.

Now you can kick back and enumerate the reasons why my view of Google is wrong, crazy, or out of touch. Feel free to criticize. I am a dinobaby; I consulted for a certain big time search engine; I consulted for venture firms investing in search; and I worked on some Fancy Dan systems. But my experience does not matter. I am a dinobaby, and I don’t care how other people find information. I pay several people to find information for me. I then review what those young wizards produce. Most of them don’t agree with me on some issues. That’s why I pay them. But this dinobaby’s views of Google are not designed to make them or you happy.

Net net: The image of Google to keep in mind is encapsulated in this article: Yacht Killing: Escort to Be Arraigned in Google Exec’s Heroin Death. Yep, Googlers are sporty. High school mentalities make mistakes, serious mistakes.

Stephen E Arnold, May 30, 2024

Open Source Drone Mapping Software

May 30, 2024

dinosaur30a_thumb_thumbThis essay is the work of a dinobaby. Unlike some folks, no smart software improved my native ineptness.

Photography and 3D image rendering aren’t perfect technologies, but they’ve dramatically advanced since they became readily available. Photorealistic 3D rendering was only available to the ultra wealthy, corporations, law enforcement agencies, universities, and governments. The final products were laughable by today’s standards, but it set the foundation for technology like Open Drone Map.

OpenDroneMap is a cartographer’s dream software that generates, 3D models, digital elevation models, point clouds, and maps from aerial images. Using only a compatible drone, the software, and a little programming know-how, users can make maps that were once the domain of specific industries. The map types include: measurements, plant health, point clouds, orthomosaics, contours (topography), elevation models, ground point controls, and more.

OpenDroneMap is self-described as: “We are creating the most sustainable drone mapping software with the friendliest community on earth.” It’s also called an “open ecosystem:”

“We’re building sustainable solutions for collecting, processing, analyzing and displaying aerial data while supporting the communities built around them. Our efforts are made possible by collaborations with key organizations, individuals and with the help of our growing community.”

The software is run by a board consisting of: Imma Mwanza, Stephen Mather, Näiké Nembetwa Nzali, DK Benjamin, and Arun M. The rest of the “staff” are contributors to the various projects, mostly through GitHub.

There are many projects that are combined for the complete OpenDroneMap software. These projects include: the command line toolkit, user interface, GCP detection, Python SDK, and more. Users can contribute by helping design code and financial donations. OpenDroneMap is a nonprofit, but it has the potential to be a company.

Open source projects like, OpenDroneMap, are how technology should be designed and deployed. The goal behind OpenDroneMap is to create a professional, decisive, and used for good.

Whitney Grace, May 30, 2024

Copilot: I Have Control Now, Captain. Relax, Chill

May 29, 2024

dinosaur30a_thumb_thumbThis essay is the work of a dinobaby. Unlike some folks, no smart software improved my native ineptness.

Appearing unbidden on Windows devices, Copilot is spreading its tendrils through businesses around the world. Like a network of fungal mycorrhizae, the AI integrates itself with the roots of Windows computing systems. The longer it is allowed to intrude, the more any attempt to dislodge it will harm the entire ecosystem. VentureBeat warns, “Ceding Control: How Copilot+ and PCs Could Make Enterprises Beholden to Microsoft.”

Writer James Thomason traces a gradual transition: The wide-open potential of the early Internet gave way to walled gardens, the loss of repair rights, and a shift to outside servers controlled by cloud providers. We have gradually ceded control of both software and hardware as well as governance of our data. All while tech companies make it harder to explore alternative products and even filter our news, information, and Web exploration.

Where does that put us now? AI has ushered in a whole new level of dominion for Microsoft in particular. Thomason writes:

“Microsoft’s recently announced ‘Copilot+ PCs’ represent the company’s most aggressive push yet towards an AI-driven, cloud-dependent computing model. These machines feature dedicated AI processors, or ‘NPUs’ (neural processing units), capable of over 40 trillion operations per second. This hardware, Microsoft claims, will enable ‘the fastest, most intelligent Windows PC ever built.’ But there’s a catch: the advanced capabilities of these NPUs are tightly tethered to Microsoft’s cloud ecosystem. Features like ‘Recall,’ which continuously monitors your activity to allow you to quickly retrieve any piece of information you’ve seen on your PC, and ‘Cocreator,’ which uses the NPU to aid with creative tasks like image editing and generation, are deeply integrated with Microsoft’s servers. Even the new ‘Copilot’ key on the keyboard, which summons the AI assistant, requires an active internet connection. In effect, these PCs are designed from the ground up to funnel users into Microsoft’s walled garden, where the company can monitor, influence and ultimately control the user experience to an unprecedented degree. This split-brain model, with core functionality divided between local hardware and remote servers, means you never truly own your PC. Purchasing one of these AI-driven machines equals irrevocable subjugation to Microsoft’s digital fiefdom. The competition, user choice and ability to opt out that defined the PC era are disappearing before our eyes.”

So what does this mean for the majority businesses that rely on Microsoft products? Productivity gains, yes, but at the price of a vendor stranglehold, security and compliance risks, and opaque AI decision-making. See the article for details on each of these.

For anyone who doubts Microsoft would be so unethical, the write-up reminds us of the company’s monopolistic tendencies. Thomason insists we cannot count on the government to intervene again, considering Big Tech’s herculean lobbying efforts. So if the regulators are not coming to save us, how can we defy Microsoft dominance? One can expend the effort to find and utilize open hardware and software alternatives, of course. Linux is a good example. But a real difference will only be made with action on a larger scale. There is an organization for that: FUTO (the Fund for Universal Technology Openness). We learn:

“One of FUTO’s key strategies is to fund open-source versions of important technical building blocks like AI accelerators, ensuring they remain accessible to a wide range of actors. They’re also working to make decentralized software as user-friendly and feature-rich as the offerings of the tech giants, to reduce the appeal of convenience-for-control tradeoffs.”

Even if and when those building blocks are available, resistance will be a challenge. It will take mindfulness about technology choices while Microsoft dangles shiny, easier options. But digital freedom, Thomason asserts, is well worth the effort.

Cynthia Murrell, May 29, 2024

French AI Is Intelligent and Not Too Artificial

May 28, 2024

dinosaur30a_thumb_thumbThis essay is the work of a dinobaby. Unlike some folks, no smart software improved my native ineptness.

I read “Macron: French AI Can Challenge Insane Dominance of US and China.” In the CNBC interview, Emmanuel Macron used the word “insane.” The phrase, according to the cited article was:

French President Emmanuel Macron has called for his country’s AI leaders to challenge the “insane” dominance of US and Chinese tech giants.

French offers a number of ways to explain a loss of mental control or something that goes well beyond normal behaviors; for example, aliéné which can suggest something quite beyond the normal. The example which comes to mind might include the market dominance of US companies emulating Google-type methods. Another choice is comme un fou. This phrase suggests a crazy high speed action or event; for example, the amount of money OpenAI generated by selling $20 subscriptions to ChatGPTo iPhone app in a few days. My personal favorite is dément which has a nice blend of demented behavior and incredible actions. Microsoft’s recent litany of AI capabilities creating a new category of computers purpose-built to terminate with extreme prejudice the market winner MacBook devices; specifically, the itty bitty Airs.

image

The road to Google-type AI has a few speed bumps. Thanks, MSFT Copilot. Security getting attention or is Cloud stability the focal point of the day?

The write up explains what M. Macron really meant:

For now, however, Europe remains a long way behind the US and Chinese leaders. None of the 10 largest tech companies by market cap are based in the continent and few feature in the top 50. The French President decried that landscape. “It’s insane to have a world where the big giants just come from China and US.”

Ah, ha. The idea appears to be a lack of balance and restraint. Well, it seems, France is going to do its best to deliver the digital equivalent of a chicken with a Label Rouge; that is, AI that is going to meet specific standards and be significantly superior to something like the $5 US Costco chicken. I anticipate that M. Macron’s government will issue a document like this Fiche filière volaille de chair 2020 for AI.

M. Macron points to two examples of French AI technology: Mistral and H (formerly Holistic). I was disappointed that M. Macron did not highlight the quite remarkable AI technology of Preligens, which is in the midst of a sale. I would suggest that Preligens is an example of why the “insane”  dominance of China and the US in AI is the current reality. The company is ensnared in French regulations and in need of the type of money pumped into AI start ups in the two countries leading the pack in AI.

M. Macron is making changes; specifically, according to the write up:

Macron has cut red tape, loosened labor protections, and reduced taxes on the wealthy. He’s also attracted foreign investment, including a €15bn funding package from the likes of Microsoft and Amazon announced earlier this month. Macron has also committed to a pan-European AI strategy. At a meeting in the  Elysée Palace this week, he hinted at the first step of a new plan: “Our aim is to Europeanize [AI], and we’re going to start with a Franco-German initiative.”

I know from experience the quality of French information-centric technologists. The principal hurdles for France are, in my opinion, are:

  1. Addressing the red tape. (One cannot grasp the implications of this phrase unless one tries to rent an apartment in France.)
  2. Juicing up the investment system and methods.
  3. Overcoming the ralentisseurs on the Information Superhighway running between Paris, DC, and Beijing.

Net net: Check out Preligens.

Stephen E Arnold, May 28, 2024

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