A Reminder: AI Winning Is Skewed to the Big Outfits

February 8, 2024

green-dino_thumb_thumb_thumbThis essay is the work of a dumb dinobaby. No smart software required.

I have been commenting about the perception some companies have that AI start ups focusing on search will eventually reduce Google’s dominance. I understand the desire to see an underdog or a coalition of underdogs overcome a formidable opponent. Hollywood loves the unknown team which wins the championship. Movie goers root for an unlikely boxing unknown to win the famous champion’s belt. These wins do occur in real life. Some Googlers favorite sporting event is the NCAA tournament. That made-for-TV series features what are called Cinderella teams. (Will Walt Disney Co. sue if the subtitles for a game employees the the word “Cinderella”? Sure, why not?)

I believe that for the next 24 to 36 months, Google will not lose its grip on search, its services, or online advertising. I admit that once one noses into 2028, more disruption will further destabilize Google. But for now, the Google is not going to be derailed unless an exogenous event ruins Googzilla’s habitat.

I want to direct attention to the essay “AI’s Massive Cash Needs Are Big Tech’s Chance to Own the Future.” The write up contains useful information about selected players in the artificial intelligence Monopoly game. I want to focus on one “worm” chart included in the essay:

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Several things struck me:

  1. The major players are familiar; that is, Amazon, Google, Microsoft, Nvidia, and Salesforce. Notably absent are IBM, Meta, Chinese firms, Western European companies other than Mistral, and smaller outfits funded by venture capitalists relying on “open source AI solutions.”
  2. The five major companies in the chart are betting money on different roulette wheel numbers. VCs use the same logic by investing in a portfolio of opportunities and then pray to the MBA gods that one of these puppies pays off.
  3. The cross investments ensure that information leaks from the different color “worms” into the hills controlled by the big outfits. I am not using the collusion word or the intelligence word. I am just mentioned that information has a tendency to leak.
  4. Plumbing and associated infrastructure costs suggest that start ups may buy cloud services from the big outfits. Log files can be fascinating sources of information to the service providers engineers too.

My point is that smaller outfits are unlikely to be able to dislodge the big firms on the right side of the “worm” graph. The big outfits can, however, easily invest in, acquire, or learn from the smaller outfits listed on the left side of the graph.

Does a clever AI-infused search start up have a chance to become a big time player. Sure, but I think it is more likely that once a smaller firm demonstrates some progress in a niche like Web search, a big outfit with cash will invest, duplicate, or acquire the feisty newcomer.

That’s why I am not counting out the Google to fall over dead in the next three years. I know my viewpoint is not one shared by some Web search outfits. That’s okay. Dinobabies often have different points of view.

Stephen E Arnold, February 8, 2024

Google Gems for 6 February 2024

February 6, 2024

green-dino_thumb_thumb_thumbThis essay is the work of a dumb dinobaby. No smart software required.

The Google has been busy. In order to provide an easy way to highlight groups of Googley action, we have grouped these into four clusters. These are arbitrary. Links are provided to the source of the gems.

1 6 24 gelms

Looking for Google Gems, a creation of MSFT Copilot Bing thing.

BIG MOVES

In the last week, everyone’s favorite online advertising entity worked tirelessly to demonstrate its lovable nature. Here are several big moves my research team and I found notable:

The first item concerns the estimable Google Play “store.” Customers were able to download what The Sun described as “spy apps.” What’s this situation, if true, say about Google’s ability to screen apps for its store? To learn more, navigate to this link.

The second “big” item is that Google’s management expertise was on display at an “all hands” meeting. According to Inc. Magazine:

“We’re talking about simplifying areas where we have unnecessary layers and removing bureaucracy to make sure the company works better,” Pichai said. The thing is, the only reason any of that is true is because Google has built that bureaucracy and added those layers. That didn’t happen on accident. It happened over time as the company grew and added managers and processes and products. It happened because of intentional choices about how to run the business. It just turns out that some of those choices didn’t pan out. “Part of leadership is also making the tough decisions that are needed,” Pichai said in response to one question.

The munchkins at the Google do not seem to be happy. Whose fault is this? I assume that the 23andMe approach is the explanation: “It’s your fault.”

The third item illustrates Google’s deft tactical actions when “responsible innovation” needs amping up. According to Wired Magazine, Google split up the team. If you are Google, creating a duplicative structure makes perfect sense particularly in the artificial intelligence sector. More complexity is a plus I assume.

The fourth item touches upon Google’s effort to make sure its users don’t wander off the reservation. The PressGazette reports:

Google is planning to force news publishers to group their websites into sets of five if they want to use certain functions in its new Privacy Sandbox online advertising system, which it has proposed will replace cookie functionality. Each group of five will then be published on GitHub, the coding website, where anyone will be able to see them.

The final Brobdingnagian item is Google’s unsurprising appeal of its recent jury trial loss to Epik, the online game outfit. No surprise, of course, but it’s the spirit of the Google which I find admirable: Never give up when one has numerous lawyers.

HELPING USERS

Google cares about its users. Users equal revenue. This is a basic fact among those who understand the company’s motivations. Let’s run down a handful of user-centric actions:

First, Google has dumped public access to cached Web pages, according to SERoundTable. The work-around is for the user to go to the woefully incomplete Internet Archive which is a far from comprehensive repository of Web pages. Helpful.

Second, users of Google Pixel phones or some Samsung mobiles. What about users of other Android devices? Sorry, according to Forbes, you are out of luck.

Third, Google and AI aggregator Hugging Face are cozying up in the cloud. Will this have an impact on the competitive AI space? Of course, not. Read more in the Verge, the explanation for the informed elite.

Fourth, Google has a “secret” browser. Learn more from Matan-h. Is this the first one? Nope, the second.

Fifth, if you own a Samsung TV and used the Google Assistant, you may have to find a new helper. TomsGuide.com reports that Google is removing this feature.

Sixth, Google’s smart watch can be used as — wait for it — a television remote. Learn more from Techradar.

Finally, Google continues its war against ad blockers. The goal is revenue. The AndroidPolice thinks the Google is behaving in a less than user-friendly way. Imagine that.

HORN TOOTING

Last week displayed some subdued Google horn toots. Let’s take a look:

Google is strapping AI to Google Maps. The idea is to make suggestions. What if a person just wants directions? Dumb question. Users will get smart recommendations. For a breathy explanation of Google wonderfulness, check out the Verge story.

Plus, after 14 months, the Google has rolled out image generation that is the apex of artistic excellence. How great is that? VentureBeat explains the achievement. Tom’s Hardware take a more techy approach to the announcement.

MONEY

One cannot overlook Google’s towering financial skyscrapers.

First, its annual revenue continues to climb. Details appear in Alphabet’s report.

Second, YouTube has become the little money factory Googlers lusted after. Even Variety lets its respect for cash flow sparkle in the insider’s news service. I want to point out that AndroidPolice asserted that YouTube has fewer paid subscribers than does Spotify. Is the solution an acquisition, predatory pricing, or removing Spotify from search results. These are actions Google would avoid, of course.

Third, Google is pinching pennies, not just firing employees to boost margins. Nope. According to Marketwatch, Google showed a $1.2 billion loss due to dumping office space. Is this important? Not to the former employees, but the landlords and banks counting on Google lease deals might be irritated.

A GEM TO REMEMBER

I mentioned Google’s management excellence elsewhere in this catalog of gems. I want to close with a nod to Yahoo News (who knew the Yahooligans did news?). The story recycles information about Google’s terminating employees, thus creating Xooglers in abundance. “Google’s Layoffs Already Impacted Its Culture. Now They’re Affecting Its Bottom Line” reports that employees (Xooglers) belonged to a “happy family.” Really?

Stephen E Arnold, February 6, 2024

Internet Governance and Enforcement Needed: Not Just One-Off Legal Spats

February 5, 2024

green-dino_thumb_thumb_thumbThis essay is the work of a dumb dinobaby. No smart software required.

Web Publisher Seeks Injunctive Relief to Address Web Scraper’s Domain Name Maneuvers Intended to Avoid Court Order” at first glance is another tale of woe about a content or information publisher getting its content sucked down and into another service. This happens frequently, and the limp robots.txt file does not thwart the savvy content vacuum cleaner which is digitally Hoovering its way to a minimally viable product.

An outfit called Chegg creates or recycles information to create answers to homework problems. Students, who want to have more time for swiping left and right, subscribe and use Chegg to achieve academic certification. The outfit running the digital Hoover uses different domains; for example, Homeworkify.EU and then to Homeworkify.st. This change made it possible for Homeworkify to continue sucking down Chegg’s content.

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One must know where to look, have the expertise to pull away the surface, and exert effort to eliminate the problem. Thanks, MSFT Copilot Bing thing. How’s the email security today? Oh, too bad.

The write up explains that the matter is in court, the parties are seeking a decision which validates their position, and the matter bumbles onward.

My take on this is different, and I am reasonably confident that it may make pro-Chegg and pro-Homeworkify advocates uncomfortable. Here are my observations:

  1. Neither outfit strikes me as particularly savvy when it comes to protecting or accessing online content. There are numerous Clear Web and Dark Web sites which engage in interesting actions, and investigators often have difficulty figuring out who is who, and what what is a who doing. One example from our own recent research has been our effort to determine “who” or “what” is behind the domain altenen.is. There are some hurdles to get over before the question can be answered. The operators of certain sites like the credit card outfit move around from domain to domain. This is accomplished automatically.
  2. The domain name registrars are an interesting group of companies. Upon examination, an ISP can be a domain reseller, operate an auction service buyers and sellers of “registered” domains, or operate as an ISP, a provider of virtual hosting, a domain name seller, and a domain name marketplace with connections to other domain name businesses. Getting lost in this mostly unregulated niche is quite easy. The sophisticated operators can appear to be a legitimate company with alleged locations in France or Russia. One outfit engaged in some interesting “reseller” activities appears to be in jail is Israel. But his online operation continues to hum along.
  3. The obfuscation of domains is facilitated by outfits based in salubrious locations like the Seychelles. Drop in and check out the businesses sometime when you are in Somalia or cruising the Indian Ocean off the west coast of Africa. The “specialists” located in remote regions provide “air cover” for individuals engaged in interesting business activities like running encrypted email services for allegedly bad actors and strong supporters of specialist “groups.”

Now back to the problem of Chegg and Homeworkify. My take on this dust up is:

  1. Neither outfit is sufficiently advanced to [a] prevent content access or [b] getting caught.
  2. Dumping the matter into a legal process means [a] spending lots of money on lawyers and [b] learning that no one understands what is taking place and why these actions are different from what’s being Hoovered by some of the most respected techno feudalists in the world. The cloud of unknowing will be thick as these issues are discussed.
  3. The focus should include attention and then action toward what I call “the enablers.” Who or what is an enabler? That’s easy. The basic services of the Internet governance entities and the failure to license certain firms who provide technology to facilitate problematic online activity.

Net net: Until regulation and consequences are imposed on the enablers, there will be more dust ups like the one between Chegg and Homeworkify.

PS. I am not too keen on selling short cuts to learning.

Stephen E Arnold, February 5, 2024

Google Gems: January 30, 2024

January 30, 2024

green-dino_thumb_thumb_thumbThis essay is the work of a dumb dinobaby. No smart software required.

The dinobaby wants to share another collection of Google gems. These are high-value actions which provide insight into one of the world’s most successful online advertising companies. Let’s get rolling with the items which I thought were the biggest outputs of behavioral magma movements in the last week, give or take a day or two. For gems, whose keeping track?

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The dinobaby is looking for Google gems. There are many. Thanks, MSFT Copilot Bing thing. Good enough, but I think I am more svelt than your depiction of me.

GOOGLE AND REAL INNOVATION

How do some smart people innovate. “Google Settles AI-Related Chip Patent Lawsuit That Sought US$1.67-Billion in Damages” states:

Singular, founded by Massachusetts-based computer scientist Joseph Bates, claimed that Google incorporated his technology into processing units that support AI features in Google Search, Gmail, Google Translate and other Google services. The 2019 lawsuit said that Bates shared his inventions with the company between 2010 and 2014. It argued that Google’s Tensor Processing Units copied Bates’ technology and infringed two patents.

Did Google accidentally borrow intellectual property? I don’t know. But when $1.67 is bandied about as a desired amount and the Google settles right before trial, one can ask, “Does Google do me-too invention?” Of course not. Google is too cutting edge. Plus the invention allegedly touches Google’s equally innovative artificial intelligence set up. But $1.67 billion? Interesting.

A TWO’FER

Two former Googlers have their heads in the clouds (real, not data center clouds). Well, one mostly former Googler and another who has returned to the lair to work on AI. Hey, those are letters which appear in the word lAIr. What a coincidence. Xoogler one is a founder of the estimable company. Xoogler two is a former “adult” at the innovative firm.

Sergey Brin’s, like Icarus, has taken flight. He didn’t. His big balloon has. The Travel reports in “The World’s Largest Airship Is Now A Reality As It Took Flight In California”:

Pathfinder 1, a prototype electric airship designed by LTA Research, is being unveiled to the public as dawn rises over Silicon Valley. The project’s backer, Google co-founder Sergey Brin, expects it will speed the airship’s humanitarian efforts and usher in a new age of eco-friendly air travel. The airship has magnified drone technology, incorporating fly-by-wire controls, electric motors, and lidar sensing, to a scale surpassing that of three Boeing 737s. This enlarged version has the potential to transport substantial cargo across extensive distances. Its distinctive snow-white steampunk appearance is easily discernible from the bustling 101 highway.

The article includes a reference to the newsreel meme The Hindenburg. Helpful? Not so much. Anyway the Brin-aloon is up.

The second item about a Xoogler also involves flight. Business Insider (an outfit in the news itself this week) published “Ex-Google CEO Eric Schmidt Quietly Created a Company Called White Stork, Which Plans to Build AI-Powered Attack Drones, Report Says.” Drones are a booming business. The write up states:

The former Google chief told Wired that occasionally, a new weapon comes to market that “changes things” and that AI could help revolutionize the Department of Defense’s equipment. He said in the Wired interview, “Einstein wrote a letter to Roosevelt in the 1930s saying that there is this new technology — nuclear weapons — that could change war, which it clearly did. I would argue that [AI-powered] autonomy and decentralized, distributed systems are that powerful.”

What if a smart White Stork goes after Pathfinder? Impossible. AI is involved.

WAY FINDING WITH THRILLS

The next major Google gem is about the map product I find almost impossible to use. But I am a dinobaby, and these nifty new products are not tuned to 80-year-old eyes and fingers. I can still type, however. “The Google Maps Effect: Authorities Looking for Ways to Prevent Cars From Going Down Steps” shares this allegedly actual factual functionality:

… beginning in December, several drivers attempted to go down the steps either in small passenger cars or lorries that wouldn’t even fit in the small space between the buildings. Drivers blamed Google Maps on every occasion, claiming they followed the turn-by-turn guidance offered by the application. Google Maps told them to make a turn and attempt to go down the steps, so they eventually got stuck for obvious reasons.

I did a job for the bright fellow who brought WordStar to market. Google Maps wanted me to drive off the highway and into the bay. I turned off the helpful navigation system. I may be old, but dinobabies are not completely stupid. Other drivers relying on good enough Google presumably are.

AI MARKETING HOO-HAH

The Google is tooting its trumpet. Here are some recent “innovations” designed to keep the pesky OpenAI, Mistal, and Zuckbookers at bay:

  1. Google can make videos using AI. “Google’s New AI Video Generator Looks Incredible” reports that the service is “incredible.” What else from the quantum supremacy crowd? Sure, and it produces cute animals.
  2. Those Chromebooks are not enough. Google is applying its AI to education. Read more about how an ad company will improve learning in “Google Announces New AI-Powered Features for Education.”
  3. More Googley AI is coming to ads. If you are into mental manipulation, you will revel in “YouTube Ads Are About to Get Way More Effective with AI-Powered Neuromarketing.” Hey, “way more” sounds like the super smart Waymo Google car thing, doesn’t it?

LITTLE CUBIC ZIRCONIAS

Let me highlight what I call little cubic zirconias of Google goodness. Here we go:

  1. The New York Post published “Google News Searches Ranked AI-Generated Rip-offs Above Real Articles — Including a Post Exclusive.” The main point is that Google’s estimable system and wizards cannot tell diamonds from the chemical twins produced by non-Googlers. With elections coming, let’s talk about trust in search results, shall we?
  2. Google’s wizards have created a new color for the Pixel phone. Read about the innovative green at this link.
  3. TechRadar reported that Google has a Kubernetes “flaw.” Who can exploit it? Allegedly anyone with a Google Gmail account. Details at this Web location.

Before I close this week’s edition of Gems, I want to mention two relatively minor items. Some people may think these molehills are much larger issues. What can I do?

Google has found that firing people is difficult. According to Business Insider, Googlers fired in South Korea won’t leave the company. Okay. Whatever.

Also, New York Magazine, a veritable treasure trove of technical information, reports that Google has ended the human Internet with the upgrade Chrome browser. News flash: The human Internet was killed by search engine optimization years ago.

Watch for more Google Gems next week. I think there will be sparkly items available.

Stephen E Arnold, January 30, 2024

Ho-Hum Write Up with Some Golden Nuggets

January 30, 2024

green-dino_thumb_thumb_thumbThis essay is the work of a dumb dinobaby. No smart software required.

I read “Anthropic Confirms It Suffered a Data Leak.” I know. I know. Another security breach involving an outfit working with the Bezos bulldozer and Googzilla. Snore. But in the write up, tucked away were a couple of statements I found interesting.

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“Hey, pardner, I found an inconsistency.” Two tries for a prospector and a horse. Good enough, MSFT Copilot Bing thing. I won’t ask about your secure email.

Here these items are:

  1. Microsoft, Amazon and others are being asked by a US government agency “to provide agreements and rationale for collaborations and their implications; analysis of competitive impact; and information on any other government entities requesting information or performing investigations.” Regulatory scrutiny of the techno feudal champions?
  2. The write up asserts: “Anthropic has made a “long-term commitment” to provide AWS customers with “future generations” of its models through Amazon Bedrock, and will allow them early access to unique features for model customization and fine-tuning purposes.” Love at first sight?
  3. And a fascinating quote from a Googler. Note: I have put in bold some key words which I found interesting:

“Anthropic and Google Cloud share the same values when it comes to developing AI–it needs to be done in both a bold and responsible way,” Google Cloud CEO Thomas Kurian said in a statement on their relationship. “This expanded partnership with Anthropic, built on years of working together, will bring AI to more people safely and securely, and provides another example of how the most innovative and fastest growing AI startups are building on Google Cloud.”

Yeah, but the article is called “Anthropic Confirms It Suffered a Data Leak.” What’s with the securely?

Ah, regulatory scrutiny and obvious inconsistency. Ho-hum with a good enough tossed in for spice.

Stephen E Arnold, January 30, 2024

Apple, Now Number One, But Maybe Not in Mobile Security?

January 26, 2024

green-dino_thumb_thumb_thumbThis essay is the work of a dumb dinobaby. No smart software required.

MIT Professor Stuart E. Madnick allegedly discovered that iPhone data breaches tripled between 2013-2022. Venture Beat explains more in the article “Why Attackers Love To Target Misconfigured Clouds And Phones.”

Hackers use every method to benefit from misconfiguration, but ransomware is their favorite technique. Madnick discovered a near 50% increase in ransomware attacks in organizations in the first six months of 2023 compared to 2022. After finding the breach, hackers then attack organizations’ mobile phone fleets. They freeze all communications until the ransom is paid.

Bad actors want to find the easiest ways into clouds. Unfortunately organizations are unaware that attacks happen when they don’t monitor their networks:

Merritt Baer, Field CISO at Lacework, says that bad actors look first for an easy front door to access misconfigured clouds, the identities and access to entire fleets of mobile devices. “Novel exploits (zero-days) or even new uses of existing exploits are expensive to research and discover. Why burn an expensive zero-day when you don’t need to? Most bad actors can find a way in through the “front door”– that is, using legitimate credentials (in unauthorized ways).”

Baer added, ‘This avenue works because most permissions are overprovisioned (they aren’t pruned down/least privileged as much as they could be), and because with legitimate credentials, it’s hard to tell which calls are authorized/ done by a real user versus malicious/ done by a bad actor.’”

Almost 99% of cloud security breaches are due to incorrectly set manual controls. Also nearly 50% of organizations unintentionally exposed storage, APIs, network scents, and applications. These breaches cost an average of $4 million to solve.

Organizations need to rely on more than encryption to protect their infrastructures. Most attacks occur because bad actors use authenticate credentials. Unified endpoint management, passwordless multi-factor authentication, and mobile device management housed on a single platform is the best defense.

How about these possibly true revelations about Apple?

Whitney Grace, January 26, 2024

Online Journalism Reveals the Omnispert Mentality in Full Bloom

January 23, 2024

green-dino_thumb_thumb_thumbThis essay is the work of a dumb dinobaby. No smart software required.

PREAMBLE

I am a dinobaby. I worked in big, rapacious outfits. I worked for a family-owned newspaper. I worked for a giant, faceless professional publisher. I worked alone, serving as the world’s ugliest Kelly Girl (a once-proud rental agency). Over the last couple of decades, I have watched as “real” journalists have broken from a run-down stable and headed toward the green, shimmering pasture on the horizon. Some died and became Wal-Mart greeters. Others found their way to the promised land.

The journey and its apparently successful conclusion caused a change in the mindset of some “real” journalists. A few morphed into YouTube-type video stars; a smaller number became talking heads on a cable or broadcast channel with fewer viewers than the iconoclastic NoAgenda.com podcast. Others underwent an intellectual transformation. From reporting the news, these fortunate (possibly chosen) individuals became what I call “omnisperts”; that is, my word for an “everything” expert. The shift is fascinating, mostly because I observed “real” news people in the companies for which I worked either as an officer or a consultant.

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An expert on everything is usually self-appointed. These “everything experts” or “omnisperts” can find fault and simultaneous emit entitlement. The idea is that “you are stupid” and “I am smart.” The approach is often a key component of “real” journalism today. Social media has, like radiation, altered the DNA from reporter to source of divine wisdom. Thanks, MSFT Copilot Bing thing. Definitely good enough and illustrative of the system’s biases: White, mail, big city, and money.

The shift in the DNA of a “real” journalist from a person assigned a story or, in the case of a feature writer, a finder of a story in alignment with the “desk” issuing the work order, has been caused by the flow of digital bits via Facebook, Twitter, and other social media conduits. Bombard a rat with enough gamma radiation, and what happens? Well, the rats — before their life force takes a vacation can exhibit some interesting behavior and a lucky few output some baby rats. These can be objects of radiation specialists’ learning trajectory. Surprised because I relate radiation to bits from social media? Some are; some are not.

I thought about my experiences with “real” journalists when I read “The 20-Year Boondoggle.” The boondoggle is the Department of Homeland Security. The subtitle to the write up asks, “So What the Hell Happened?”

MY APPROACH

Now before I address, the language in the headline, the “real” news in the write up, or the confusion of doing what I thought journalists in the organizations at which I worked years ago did, I want to comment on the presentation of the textual information.

The publication in which this “real” news story appears is the Verge. Some of the stories are difficult for me to read. An essay about Google was a baffler. I just gave up because blocks of text and graphics jumped around. This Boondoggle piece is a mix of flickering background images and text. (I made a note of the illustrator. I don’t want to be involved with this fellow, his firm, or his “school” of graphics for business information in the future.) The essay (because I am not sure it is “real” news) features a puppet. I don’t think a puppet is a positive, but it does a good job of communicating the idea that “someone” is pulling strings. There is a big graphic showing people sliding down something and into flickering water. Remember, please, that this is a “real” news article, but it is trying, really trying, to be a TikTok-meme machine I think. Then there is an illustration of people with their heads either in the “clouds” (which are vibrating like a DaVinci Fusion effect or a giant swarm of blue bees). The image is not a positive one in my opinion. The illustration which troubled me is one that shows people falling out of the fourth floor of an office building to their death. A sketch of a motion picture or made-for-streaming spy story surveillance room suggests that the world outside of the office and on the computer monitors is a chaotic mess. That’s okay. Has the world ever been something other than a chaotic mess?

These illustrations make clear that the 8,000 or so words in the “real” news report that the author and the publisher find a US government agency to be a problem. I know this because the subhead “The Problem Is” is used six times. Helpful. The repetition makes clear that the article itself is revealing information that is definitely super problematic. If a grade school teacher or an entitled Google-type executive says “The problem is” to someone six times, it’s safe to say that you are [a] going to have a chance to find your future elsewhere, [b] what you and your agency have done is really, really bad and you must be punished, and [c] we know better than anyone else how to do your work. “Listen up, losers” the article shouts, jiggles, and repeats more than Chubby Checker’s “The Twist” or a knock off disco tune in a bar in Ibiza.

But what about the information in the write up. Okay, okay. Let me offer three comments, and invite you to read the 8,000 word original, award winning, knock out “real” news story yourself. (I had to down this puppy in three separate sessions because it exemplifies the journalist as omnispert in a top shelf way. (I think I should spell omnispert as omnispurt to better capture the flood of “real” news.)

THREE IRRITATIONS

First, the write up points out that the US Department of Homeland Security sucks. I find it fascinating that those who have not had an opportunity to work in either law enforcement, intelligence, or allied fields find that a Federal agency is a failure. I don’t have an easy way to address this “certain blind spot.” Maybe a couple of ride alongs or working on a project focused on locating a bad actor would provide some context. I know that words won’t do it. The gulf between “real” journalists and the individuals who work to enforce applicable laws is a wide one. I will not suggest that “real” journalists fall to their deaths from an office window. I am a dinobaby, not a “real” journalist criticizing the work of people who — believe it or not — are in harm’s way every single day. Think about that when ordering a cinnamon latte tomorrow morning.

Second, no one pays any attention to DHS. Once again, it would be helpful for a “real” journalist to step back and ask, “Are large government agencies in the UK, France, Germany, or Japan functioning in a materially different way? With perspective, one can appreciate the problem of a work force cut free from the social norms, shared beliefs, and willingness to compromise once part of industrial societies’ culture. The “government agencies” reflect the people who work there. And guess what, “real” journalist, those people are like you. They exhibit the same strengths and weaknesses. I would submit that you are providing more information about your weaknesses, preferences, and biases than actionable information about a government agency.

Third, the cherry picking of examples is part of the “real” news game. I get it. What I don’t get is the sense of entitlement oozing from the word choice, the dorky headlines, and the boy, these people are stupid approach. Here’s one example and not the most egregious one by the way:

The lack of control starts at headquarters and trickles down.This means DHS has trouble keeping track of what’s in its warehouses, from electronic equipment to antiviral medication, as well as what warehouses it even controls. It means that there have been times when a single deportation officer has been assigned to supervise nearly 10,000 non-detained migrants. It means the department lacks consistent, enforceable requirements for subcontractors around price, schedule, and capability, such that in 2015, the Government Accountability Office (GAO) found only two of 22 major programs at DHS were on track — racking up an estimated $9.7 billion more than expected.

A POSSIBLE FIX

Wow, DHS is supposed to “fix” this problem. Maybe the “real” journalists would like to apply for a job, rise through the ranks, and make everything better. Fat chance.

Net net: How quickly can AI replace certain human “real” journalists? Answer: Not soon enough.

Stephen E Arnold, January 23, 2024

IBM Charges Toward Consulting Services: Does Don Quixote Work at Big Blue?

January 23, 2024

green-dino_thumb_thumb_thumbThis essay is the work of a dumb dinobaby. No smart software required.

It is official. IBM consultants will use smart software to provide answers to clients. Why not ask the smart software directly and skip the consultants? Why aren’t IBM consultants sufficiently informed and intelligent to answer a client’s questions directly? Is IBM admitting that its consultants lack the knowledge depth and insight necessary to solve a client’s problems? Hmmm.

IBM Introduces IBM Consulting Advantage, an AI Services Platform and Library of Assistants to Empower Consultants” asserts in corporate marketing lingo:

IBM Consulting Assistants are accessed through an intuitive conversational interface powered by IBM Watsonx, IBM’s AI and data platform. Consultants can toggle across multiple IBM and third-party generative AI models to compare outputs and select the right model for their task, and use the platform to rapidly build and share prompts and pre-trained assistants across teams or more widely across the consulting organization. The interface also enables easy uploading of project-specific documents for rapid insights that can then be shared into common business tools.

One of the key benefits of using smart software is to allow the IBM consultants to do more in the same billable hour. Thus, one can assume that billable hours will go up. “Efficiency” may not equate to revenue generation if the AI-assisted humanoids deliver incorrect, off-point, or unverifiable outputs.

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A winner with a certain large company’s sure fire technology. Thanks, MSFT second string Copilot Bing thing. Good enough.

What can the AI-turbo charged system do? A lot. Here’s what IBM marketing asserts:

The IBM Consulting Advantage platform will be applied across the breadth of IBM Consulting’s services, spanning strategy, experience, technology and operations. It is designed to work in combination with IBM Garage, a proven, collaborative engagement model to help clients fast-track innovation, realize value three times faster than traditional approaches, and transparently track business outcomes. Today’s announcement builds on IBM Consulting’s concrete steps in 2023 to further expand its expertise, tools and methods to help accelerate clients’ business transformations with enterprise-grade AI…. IBM Consulting helps accelerate business transformation for our clients through hybrid cloud and AI technologies, leveraging our open ecosystem of partners. With deep industry expertise spanning strategy, experience design, technology, and operations, we have become the trusted partner to many of the world’s most innovative and valuable companies, helping modernize and secure their most complex systems. Our 160,000 consultants embrace an open way of working and apply our proven, collaborative engagement model, IBM Garage, to scale ideas into outcomes.

I have some questions; for example:

  1. Will IBM hire less qualified and less expensive humans, assuming that smart software lifts them up to super star status?
  2. Will the system be hallucination proof; that is, what procedure ensures that decisions based on smart software assisted outputs are based on factual, reliable information?
  3. When a consulting engagement goes off the rails, how will IBM allocate responsibility; for example, 100 percent to the human, 50 percent to the human and 50 percent to those who were involved in building the model, or 100 percent to the client since the client made a decision and consultants just provide options and recommendations?

I look forward to IBM Watsonx’s revolutionizing consulting related to migrating COBOL from a mainframe to a hybrid environment relying on a distributed network with diverse software. Will WatsonX participate in Jeopardy again?

Stephen E Arnold, January 23, 2024

Canada and Mobile Surveillance: Is It a Reality?

January 12, 2024

green-dino_thumb_thumb_thumbThis essay is the work of a dumb dinobaby. No smart software required.

It appears a baker’s dozen of Canadian agencies are ignoring a longstanding federal directive on privacy protections. Yes, Canada. According to CBC/ Radio Canada, “Tools Capable of Extracting Personal Data from Phones Being Used by 13 Federal Departments, Documents Show.” The trend surprised even York University associate professor Evan Light, who filed the original access-to-information request. Reporter Brigitte Bureau shares:

“Tools capable of extracting personal data from phones or computers are being used by 13 federal departments and agencies, according to contracts obtained under access to information legislation and shared with Radio-Canada. Radio-Canada has also learned those departments’ use of the tools did not undergo a privacy impact assessment as required by federal government directive. The tools in question can be used to recover and analyze data found on computers, tablets and mobile phones, including information that has been encrypted and password-protected. This can include text messages, contacts, photos and travel history. Certain software can also be used to access a user’s cloud-based data, reveal their internet search history, deleted content and social media activity. Radio-Canada has learned other departments have obtained some of these tools in the past, but say they no longer use them. … ‘I thought I would just find the usual suspects using these devices, like police, whether it’s the RCMP or [Canada Border Services Agency]. But it’s being used by a bunch of bizarre departments,’ [Light] said.

To make matters worse, none of the agencies had conducted the required Privacy Impact Assessments. A federal directive issued in 2002 and updated in 2010 required such PIAs to be filed with the Treasury Board of Canada Secretariat and the Office of the Privacy Commissioner before any new activities involving collecting or handling personal data. Light is concerned that agencies flat out ignoring the directive means digital surveillance of citizens has become normalized. Join the club, Canada.

Cynthia Murrell, January 12, 2024

A Google Gem: Special Edition on 1-11-23

January 11, 2024

green-dino_thumb_thumb_thumb_thumb_thumbThis essay is the work of a dumb dinobaby. No smart software required.

I learned that the Google has swished its tail and killed off some baby Googlers. Giant creatures can do that. Thomson Reuters (the trust outfit) reported the “real” news in “Google Lays Off Hundreds in Assistant, Hardware, Engineering Teams.” But why? The Google is pulsing with revenue, opportunity, technology, and management expertise. Thomson Reuters has the answer:

"Throughout second-half of 2023, a number of our teams made changes to become more efficient and work better, and to align their resources to their biggest product priorities. Some teams are continuing to make these kinds of organizational changes, which include some role eliminations globally," a spokesperson for Google told Reuters in a statement.

On YCombinator’s HackerNews, I spotted some interesting comments. Foofie asserted: “In the last quarter Alphabet reported "total revenues of $76.69bn, an increase of 11 percent year-on-year (YoY). Google Cloud alone grew 22%.”

image

A giant corporate creature plods forward. Is the big beastie mindful of those who are crushed in the process? Sure, sure. Thanks, MSFT Copilot Bing thing. Good enough.

BigPeopleAreOld observes: “As long as you can get another job and can get severance pay, a layoff feel like an achievement than a loss. That happened me in my last company, one that I was very attached to for what I now think was irrational reasons. I wanted to leave anyway, but having it just happen and getting a nice severance pay was a perk. I am treating my new job as the complete opposite and the feeling is cathartic, which allows me to focus better on my work instead of worrying about the maintaining the illusion of identity in the company I work for.”

Yahoo, that beacon of stability, tackled the human hedge trimming in “Google Lays Off Hundreds in Hardware, Voice Assistant Teams.” The Yahooligans report:

The reductions come as Google’s core search business feels the heat from rival artificial-intelligence offerings from Microsoft Corp. and ChatGPT-creator OpenAI. On calls with investors, Google executives pledged to scrutinize their operations to identify places where they can make cuts, and free up resources to invest in their biggest priorities.

I like the word “pledge.” I wonder what it means in the land of Googzilla.

And how did the Google RIF these non-essential wizards and wizardettes? According to 9to5Google.com:

This reorganization will see Google lay off a few hundred roles across Devices & Services, though the majority is happening within the first-party augmented reality hardware team. This downsizing suggests Google is no longer working on its own AR hardware and is fully committed to the OEM-partnership model. Employees will have the ability to apply to open roles within the company, and Google is offering its usual degree of support.

Several observations:

  1. Dumping employees reduces costs, improves efficiency, and delivers other MBA-identified goodies. Efficiency is logical.
  2. The competitive environment is more difficult than some perceive. Microsoft, OpenAI, and the many other smart software outfits are offering alternatives to Google search even when these firms are not trying to create problems for Google. Search sucks and millions are looking for an alternative. I sense fear among the Googlers.
  3. The regulatory net is becoming more and more difficult to avoid. The EU and other governmental entities see Google as a source of money. The formula seems to be to litigate, find guilty, and find. What’s not to like for cash strapped government entities?
  4. For more than a year, the Google has been struggling with its slip on sneakers. As a result, the Google conveys that it is not able to make a dash to the ad convenience store as it did when it was younger, friskier. Google looks old, and predators know that the old can become a snack.

See Google cares.

Stephen E Arnold, January 11, 2024

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