Social Search in the Enterprise Gotcha

December 21, 2008

The cheerleaders for social search in the enterprise will want to read ComputerWorld UK’s “Firms Struggle with Access Management for New Systems” here. Leo King does a good job of explaining what has to be done to deal with the nifty new systems that Web 2.0 baloney artists are pushing into organizations. Most top brass managers don’t have a clue about the risks and costs associated with largely marketing hyperbole based systems. One reality check is related to the problem of identify and access management for these webby wonders. You can read the story here. If this link 404s, take it up with ComputerWorld’s Web master, not me. For me the most important comment in the very good article was:

…Organizations were having to make large changes to existing identity and access management software, in order to keep pace with what the business was doing… IAM product suites now have to deal with new requirements,

The article recycles information from the consulting firm Butler Group. A happy quack to this outfit for generating a finding that matches my own research from the hollow in the hills of Kentucky. I am still skeptical of the azure-tinted consulting firms, however, as a matter of principle.

A word to the enthusiastic but not too wise should be enough. This goose hopes so–before the discovery process begins or before the police seize an organization’s computers and data.

Stephen Arnold, December 21, 2008

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