Google’s Hiring Practices: Additional Thoughts

May 24, 2011

Teambox blog praises Google for its top-notch search and apps but takes a shot at their hiring processes in “Why Google’s Hiring Process is Broken.” The gist of the article nails one of the often overlooked behaviors that ultimately make or break a company. Who is hired ranks next to executive compensation policies as the secret ingredients in a successful or unsuccessful recipe.

The write up suggests that Google has missed the forest for the trees as their recruiters repeatedly appear to be seeking mathematicians/engineers instead of designers who are in touch with the pulse of consumers. Citing difficulty with their Google Buzz, Google Wave, Gmail/Google Apps to name a few, we learned:

…those failures are not about users complaining about an algorithm being bad, or a system being slow. They are about products being poorly designed or poorly marketed. They are about hurting usability so badly that users move away from them.

The author feels Google needs to evolve or lose consumers, saying that it is the designers that offer the “unique point of view and understanding of the problem” to be solved. But hey… we’re thinking, if you hire engineers, engineers do what engineers do. They engineer. What’s wrong with that? Google is obviously doing something very right and we’re confident they’ll figure it out…maybe even mathematically.

Stephen E Arnold, May 24, 2011

Freebie just like those Google tsotchkes at trade shows

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