Facebook: Regulate It

January 26, 2018

I read “Facebook Is Addictive and Should Be Regulated Like a Cigarette Company: Salesforce CEO.” Yes, another call to regulate online services. I noted this statement in the authoritative USA Today “real” journalism type article:

“I think that you do it exactly the same way that you regulated the cigarette industry. Here’s a product: Cigarettes. They’re addictive. You know, they’re not good for you…There’s a lot of parallels,” Salesforce CEO Marc Benioff told CBNC’s Squawk Alley.

I wonder if Salesforce has forgotten the advice it received from pundit Steve Gilmor about attention and the role it would play in boosting Salesforce’s customer activity?

Must be a different thing. Email, phone calls, and reports about “sales” calls. Different stuff with contacts, analyses, mechanisms for capturing data from multi-tenant systems, etc. Different, right?

Stephen E Arnold, January 26, 2018

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