Established Search Providers Like Intrafind Design a Big Data Future with Results

November 23, 2012

What is Big Data and what can it do for businesses today? That seems to be the billion dollar question, as businesses literally spent billions on Big Data programs, software and projects this past year. The irony is that despite all the headline hype and the funds being invested, companies are still not sure what they are getting out of Big Data according to Business Insider’s article “Enterprises Are Spending Wildly On ‘Big Data’ But Don’t Know If It’s Worth It Yet”.

This is not to say that corporations do not have Big Data designs in mind for the future:

“Big Data” means scooping up large quantities of information, often from nontraditional, server-busting sources like Web traffic logs or social media, and using it to make business decisions in real time. Including things like watching competitors, monitoring their own brands, creating new services that they can sell, and tracking product and pricing information.”

With over $4.3 billion spent in 2012 and an estimated $34 billion expected in 2013 it is no wonder that Big Data has been generating a lot of buzz. However, all the hype means nothing without an eventual increase in efficiency and ROI. When it comes to finding the right data, companies would benefit from the use of an established search provider like Intrafind that offers rich tagging features and secure search within the enterprise.

Jennifer Shockley, November xx, 2012

Sponsored by ArnoldIT.com, developer of Augmentext

Intrafind Focuses on Managing and Classifying Data Automatically

November 21, 2012

We continue our in-depth look into software publisher Intrafind this week with another focus on the many features we have found available from the company. In addition to the proven iFinder Enterprise Search product as well as the particularly useful Tagging Service, we noted other highlights on a recent navigation of the company’s Web site.

Of specific interest was TopicFinder, an automated text classification system for topic recognition and document analysis. This product allows users to automatically gather and use information which goes beyond the typical word-based content search of documents. The main purpose of the tool is to filter and manage information. The Web site explains:

“Using the TopicFinder, for example, incoming mail from customers can be automatically forwarded to the most appropriate person responsible, or depending on their content news from news tickers can be forwarded to the editorial staff responsible for sports, politics or economic affairs.

The TopicFinder can be either specially trained regarding the information needs of the customer or it can be used with a pretrained general hierarchy of topics. The tool works fully automatically. There is no need for manual tagging. The quality of the classification is very high as the TopicFinder is based on recent linguistic and mathematical / information-theoretical methods.”

We believe this automatic tool is groundbreaking in the attempt to manage and navigate Big Data, because not all data consists simply of words. We are impressed with Intrafind’s attempt to step into this territory. The enterprise data company is located in Germany and has been making such bold moves since beginning operation in 2000. The team consists of 25 specialists who provide analysis and support. For more information, please turn to the company’s homepage.

Andrea Hayden, November 21, 2012

Sponsored by ArnoldIT.com, developer of Augmentext

Cloud Services Keep Operational Efficiency Firmly Grounded

November 16, 2012

There is a new theory of evolution in the enterprise or possibly just in enterprise software itself. Either way something informative this way comes.  An expert panel in Enterprise Architect’s article “The Evolution of PaaS in the Enterprise” discusses some changes that may have enterprise users floating on cloud nine in the near future.

The overall impression was that PaaS could be a huge enabler for Cloud Computing:

 “Enterprises are starting to take interest in running PaaS solutions virtually, as app developers want to focus on building apps rather than dealing with infrastructure issues. Enterprises that use PaaS solutions almost always go down the private route. In this session we focus on private PaaS offerings and look at the considerations and what will happen if one day enterprises want to use PaaS solutions in the public cloud. PaaS should cover the complete application lifecycle and help to transfer old way of working seamlessly to cloud.”

This shift to private PaaS may just be the enterprise’s  first step toward services designed to increase productivity through the cloud. Businesses want solutions that can evolve swiftly and efficiently and the cloud is a good way to build in those abilities. Another key success factor for businesses is the ability to harness the power of relevant data. Intrafind offers cloud services that seamlessly integrate into existing business processes by utilizing flexible search and text mining from within the cloud itself. Established methods such as these keep operational efficiency firmly grounded while potential for ROI can aim for the skies.

Jennifer Shockley, November 16, 2012

Sponsored by ArnoldIT.com, developer of Augmentext

Enterprise Architect Roles Shifting in Big Data Developments

November 15, 2012

IBM PureSystems is developing new systems to deal with Big Data challenges and emphasizes high-performance data services for local and/or cloud storage. The systems facilitate more rapid implementation and full integration, according to the article “IBM PureSystems Takes on Big Data” on ComputerWorld, and are challenging the traditional role of enterprise architects.

The article informs us about the changes:

“The traditional job of an enterprise architect is ‘to produce a huge document saying ‘this is how we do it’ – a document that everyone ignores, because it takes more effort to read and follow it than it does to ignore it,’ says IBM ‘distinguished engineer’ Jason McGee.

‘With PureSystems kind of technology, you can turn the document into actionable patterns that live in the system. That shifts the inertia and makes it easier to do things the right way. Enterprise architects will think ‘at last I can influence the way things develop’.’”

IBM Pure’s attack on Big Data is obviously shifting the enterprise architect’s job to a new phase of expertise. Working with selected certified integrators such as Intrafind can make that shift an easier transition that manages data effectively with rich tagging and secure search.

Andrea Hayden, November 15, 2012

Sponsored by ArnoldIT.com, developer of Augmentext

Intrafind Offers Tagging Service Among Other Enterprise Tools

November 12, 2012

We have been increasingly aware of software publisher Intrafind, and decided to take a self-directed tour of the company’s Web site to see what features and tools were offered. We were immediately impressed with the sleek look and easy-to-navigate menus, steering us from products, solutions, case studies, and consulting links.

Our team noted the clear explanations of Intrafind’s products to be particularly useful. The company’s Tagging Service, for example, detailed the types of tagging that are provided as well as how the system could be incorporated into a business’s existing infrastructure. Here’s the description from the product page:

“The IntraFind Tagging Service includes an automated generation of metadata / tags based on the processed content. The generated tags can be either inserted into a leading system or can be incorporated into a workflow of any customer-specific use case. The Tagging Service can be provided as an on-premise or cloud solution.

The service consists of different standardized tagging-types that can also be configured if needed: uncontrolled tagging, controlled tagging, the extraction of named entities and the generation of topic metadata.”

The enterprise data specialist company is located in Germany and has been operating since 2000. The team consists of 25 experts specializing in file systems, databases, document and content management, and Internet content. Intrafind provides everything from introductory analysis to maintenance and support. For more information, steer your browser to the company’s homepage.

Andrea Hayden, November 12, 2012
Sponsored by ArnoldIT.com, developer of Augmentext

Metadata on Unstructured Data Increases Findability

November 9, 2012

Big data has held the media spotlight long enough to surpass any initial thought that it was a passing trend. Now the headlines trumpet how to benefit from the massive amounts of unstructured data flooding the internet and how to process it.

Computer Weekly’s article“How to Manage Unstructured Data for Business Benefit” explains how the next data evolution will be harnessing the benefits of both unstructured and structured data:

 “There is as much value in unstructured data in terms of what customers are thinking on the web and what businesses can derive from other organizations’ data.  It requires an understanding of the type of information the business is looking for and the kinds of insights business managers are hoping to draw from the data. The more considered the query, and the more focused the search, the better the results. This rule applies to both structured and unstructured data.”

Applying metadata to unstructured data opens up a profound new way to increase the findability of enterprise content, but the right solution is mandatory for success. Businesses looking for secure search and enterprise accessibility will find Intrafind provides customized solutions that combine to organize, tag and ultimately reveal relevant information to users of their enterprise search solutions. Powerful tools like this provide flexible options for data processing that put the power to increase efficiency and ROI back in the hands of the user.

Jennifer Shockley, November 9, 2012

Sponsored by ArnoldIT.com, developer of Augmentext

Effective Knowledge Management Requires Enterprise Search

October 18, 2012

In our highly-wired society where nearly everyone is connected all day, every day, it would seem that knowledge management would assist people in becoming more creative while collaborating with one another. However, a recent Taking AIIM blog post, “Take Knowledge Management with a Grain of Salt, Else You’re Better off Stoned,” tells us otherwise. The post informs us of a recent study by Princeton and Stanford University psychologists that reveals people can become addicted to research to the point where their decisions and actions are inhibited.

The post goes on to elaborate on another study with similar results:

“Not enough for you?  Seven years ago, an article ran in NewScientist.  It highlights a study done at  King’s College London, that showed  in today’s business setting, marked by emails, smart phone connections,– the connected 24×7 reality of today, the average IQ of an individual drops by about 10 points.  The study went on to conclude, (and this is my favorite part), ‘Even smoking dope has less effect on your ability to concentrate on the task in hand.’”

Knowledge management is obviously powerful, but requires one to step back and consider available options and information. Enterprise search is a key ingredient to knowledge management and Intrafind offers some of best in class best practices for secure searching that offers semantic linking and intelligent tagging.

Andrea Hayden, October 18, 2012

Sponsored by ArnoldIT.com, developer of Augmentext

Content Targeting for Optimum Digital Customer Experiences

October 12, 2012

With so many possible outlets for engaging customers via digital resources, it may be difficult for companies to find the right mix of services for their digital initiatives. In “Eight Areas You’ll Invest in for Great Digital Customer Experiences” on the CRM Blog, we learn about steps brands are taking to deliver the best customer experiences with available digital resources.

A recent Forrester survey of Web content management (WCM) professionals shows that the focus is on mobile content delivery, video streaming, email tools, and content targeting.

The article elaborates on the importance of content targeting for authenticated users:

“WCM vendors have been pushing hard their vision and capabilities to help deliver customized and personalized content using their systems, and many are already providing strong capabilities in this area. For many marketers and content pros, however, the technical capacity of a WCM system to manage and deliver targeted content to customers, prospects, and partners is outstripping marketers’ ability to take advantage of it. This can be complex. You need a plan. You need people responsible for the execution of the plan. It’s an ongoing commitment.”

The challenge of content targeting and authentication is a key business information concern.  A critical difference exists between enterprise information used to drive business decisions and Web content targeting that drives ads. A capable vendor, such as Intrafind, can help enterprises invest strategically to meet this challenge.  Intrafind’s Topic Finder, for example, automatically filters and manages these kinds of information streams.

Andrea Hayden, October 12, 2012

Sponsored by ArnoldIT.com, developer of Augmentext

Concept Searching Enrolls University of California

September 25, 2012

We learned that the University of California has selected Concept Searching technology to process content, automatically classify content, and provide taxonomy management software to the Office of the President. “University of California, Office of the President Using Concept Searching’s Smart Content Framework™” said:

The University of California, Office of the President is the system wide headquarters of the University of California, managing its fiscal and business operations and supporting the academic and research missions across its campuses, labs and medical centers.

The Office of the President is the system wide headquarters of the University of California, managing its fiscal and business operations and supporting the academic and research missions across its campuses, labs and medical centers.

conceptClassifier for SharePoint has enabled the University of California, Office of the President to realize search improvements in SharePoint 2007 and in the recent deployment of SharePoint 2010. The university has integrated with the Term Store and taken advantage of the full support of managed metadata properties provided by conceptClassifier for SharePoint.

Martin Garland, president of Concept Searching said:

Using the first two building blocks of the Smart Content Framework™, Metadata and Insight, the University of California, Office of the President was able to rapidly deploy enterprise taxonomies and build the framework to improve search outcomes. This adoption of Concept Searching technologies continues to show our platform is an important component for any organization that places high value on content assets.

Concept Searching provides software products that deliver conceptual metadata generation, auto-classification, and powerful taxonomy management from the desktop to the enterprise. Concept Searching, developer of the Smart Content Framework™, provides organizations with a method to mitigate risk, automate processes, manage information, protect privacy, and address compliance issues. This information governance infrastructure framework utilizes a set of technologies that encompasses the entire portfolio of information assets, resulting in increased organizational performance and agility.

Concept Searching asserts that it is the only platform independent statistical metadata generation and classification software company in the world that uses concept extraction and compound term processing to significantly improve access to unstructured information. The Concept Searching Microsoft suite of technologies runs natively in SharePoint 2010, FAST, Windows Server 2008 R2 FCI, and in Microsoft Office applications.

A June 2012 white paper explaining conceptClassifier is available at this link.

Stephen E Arnold, September 25, 2012

Sponsored by Augmentext

Google Autocomplete: Is Smart Help a Hindrance?

September 10, 2012

You may have heard of the deep extraction company Attensity. There is another company in a similar business with the name inTTENSITY. Not the playful misspelling of the common word “intensity.” What happens when a person looking for the company inTTENSITY get when he or she runs a query on Google. Look at what Google’s autocomplete suggestions recommend when I type intten:

image

The company’s spelling appears along with the less helpful “interstate ten”, “internet explorer ten”, and “internet icon top ten.” If I enter “inten”, I don’t get the company name. No surprise.

image

Is Google’s autocomplete a help or hindrance? The answer, in my opinion, is it depends on the users and what he or she is seeking.

I just read “Germany’s Former First Lady Sues Google For Defamation Over Autocomplete Suggestions.” According to the write up:

When you search for “Bettina Wulff” on Google, the search engine will happily autocomplete this search with terms like “escort” and “prostitute.” That’s obviously not something you would like to be associated with your name, so the wife of former German president Christian Wulff has now, according to Germany’s Süddeutschen Zeitung, decided to sue Google for defamation. The reason why these terms appear in Google’s autocomplete is that there have been persistent rumors that Wulff worked for an escort service before she met her husband. Wulff categorically denies that this is true.

The article explains that autocomplete has been the target of criticism before. The concluding statement struck me as interesting:

In Japan, a man recently filed a suit against Google after the autocomplete feature started linking his names with a number of crimes he says he wasn’t involved in. A court in Japan then ordered Google to delete these terms from autocomplete. Google also lost a similar suit in Italy in 2011.

I have commented about the interesting situations predictive algorithms can create. I assume that Google’s numerical recipes chug along like a digital and intent-free robot.

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